Enterprise Account Manager

🕒 Outubro 17, 2025

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Qualifacts

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1998

⚕️ Seguro de Saúde

🧘 Bem-estar

☁️ SaaS

Healthcare Insurance • Wellness • SaaS

A Qualifacts é um fornecedor líder de soluções completas de prontuários eletrônicos de saúde (EHR) para saúde comportamental, projetadas para modernizar o atendimento ao cliente e melhorar os resultados nos serviços de saúde mental e comportamental. A empresa oferece uma gama de serviços, incluindo atendimento virtual, documentação clínica, planejamento de tratamento, faturamento e inteligência de negócios, adaptados para agências de saúde mental, serviços de saúde e humanos, tratamento de dependência e pequenas práticas. Com ferramentas inovadoras e foco em aumentar a eficiência da prática e a satisfação do cliente, a Qualifacts apoia os provedores de saúde na oferta de um atendimento holístico excepcional.

Descrição

• Act as the Single Point of Contact (SPOC) for key business contacts (ex: economic buyers, Executives) within existing accounts • Understand and communicate key performance metrics and partnership outcomes • Identify customer requirements, uncover roadblocks and coordinate with key internal resources to solve problems, deliver on action plans and meet contractual commitments • Responsible for management of all commercial relationship items including contract management, pricing negotiation, renewals, M&A and expansion • Responsible for key administrative tasks including Salesforce administration, data integrity, reporting and forecasting • Develop, communicate, and maintain account plans • Partner with assigned Customer Success Managers to deliver monthly and/or quarterly business reviews • Maintain high engagement within assigned accounts while engaging in Customer relationship building to increase Customer Champion/Referral program • Develop expanded business opportunities by analyzing account potential, initiating, developing, and closing sales • Develop sales by making initial presentations; explaining product and service enhancements and additions; introducing new products and services • Responsible for preparing any necessary paperwork including Amendments, Statements of Work or new contracting paperwork as approved by the legal team • Partner with the contracts team and revenue operations to ensure visibility and transparency on all customer contracting requirements, activity and forecasts.

🎯 Requisitos

• Minimum 8 years’ sales and/or account management experience • Bachelor’s degree preferred • Healthcare Industry Experience • Proven performance in achieving KPIs • Must be able to build effective customer relationships • Must have proven skills in prospecting • Must be a team player • Strong problem-solving abilities, strategic thinker, conflict resolution, time management and attention to detail is a must • Ability to work in fast paced environment and meet business SLA’s • Ability to work independently and manage multiple accounts simultaneously • Strong communication skills both verbal and written • Proven data driven skills • Proficiency in Microsoft Suite • Some travel required.

🏖️ Benefícios

• Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.