Senior Implementation Success Partner

🕒 3 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $140.000 - $160.000 / ano

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

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Qventus, Inc

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2012

🏥 Saúde

☁️ SaaS

🤖 Inteligência Artificial

💰 $85.000.000 Series D - Qventus em 2025-01

Healthcare • SaaS • Artificial Intelligence

A Qventus, Inc. é uma empresa focada em inteligência artificial e automação no setor de saúde, que fornece uma plataforma SaaS para hospitais e sistemas de saúde, visando otimizar operações clínicas e o fluxo de pacientes. Sua plataforma combina inteligência artificial, aprendizado de máquina e ciência comportamental para automatizar fluxos de trabalho administrativos em todo o cuidado perioperatório, testes pré-admissionais e gestão de capacidade de internamento — reduzindo cancelamentos de cirurgias, diminuindo o tempo de internação e melhorando a produtividade da equipe. A Qventus se integra aos prontuários eletrônicos de saúde (EHRs) para fornecer assistentes operacionais de IA que executam tarefas rotineiras, permitindo que a equipe clínica se concentre no cuidado ao paciente.

Descrição

• Lead the most complex PCC deployments, including multi-service-line, multi-site, and executive-facing engagements • Own the full implementation lifecycle from pre-sale collaboration through hypercare • Partner with Sales to shape scope, validate feasibility, and set delivery expectations • Define and manage timelines for enterprise-wide Qventus PCC Solution deployments across multiple service lines and facilities • Lead large, complex implementations involving service lines, surgeon groups, and executive stakeholders • Serve as a strategic advisor to leadership and C-suite stakeholders on scope, risk, and operational strategy • Build and manage relationships across client organizations, especially with executive and senior operational stakeholders • Collaborate with Data Engineers, Product Specialists, and Client Success Partners to maximize client value • Partner with operational and technical client teams to meet implementation requirements • Use clinical expertise to build user and executive buy-in for workflows and tool adoption • Anticipate risks, design proactive mitigation strategies, and advise leaders on resolution paths • Use Qventus dashboards and reporting tools to identify gaps, surface opportunities, and drive sustained adoption and value realization • Identify process improvements, close gaps, and lead change management for workflow adoption and long-term sustainability • Own implementation delivery for assigned client accounts with broad autonomy and escalation of only highest-risk or strategic matters • Articulate Qventus’ value proposition and establish defined business outcomes • Develop customer advocates who can serve as references for prospective customers

🎯 Requisitos

• 8+ years of project/program management experience with a comprehensive understanding of business requirements and technical capabilities for enterprise-wide SaaS implementations • 8+ years of professional experience at a top healthcare consulting firm, digital health company, or health system • 8+ years of cross-functional experience managing end-to-end project lifecycles and driving milestones to completion • Demonstrated experience leading large, complex implementations with executive engagement • Proven experience collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments • Knowledge of perioperative metrics, processes, challenges, and solutions • Fluency with Epic, Cerner, or comparable EHR environments, including EHR architecture, integrations, and workflow implications • Project management experience with complex implementations in provider-side healthcare • Strong quantitative and analytical skills, including fluent use of dashboards and reporting tools • Prior experience managing projects for hospital systems, such as EHR implementations, required • Ability to understand, document, and analyze data using data validation dashboards, JAVA/SQL code, complex Excel functions, and other tools • Ability to travel on average 25%-35% • Satisfactory completion of a pre-employment background investigation and drug test required • SQL query-writing experience highly desired • PMP certification a plus • Experience working with clinical and/or process consultants a plus

🏖️ Benefícios

• Open Paid Time Off • Paid parental leave • Professional development stipend • Wellness stipend • Technology stipend • Employee referral bonus • Employee stock option awards

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