Senior Director, Community Response Operations

🕒 3 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of American Red Cross

American Red Cross

10.000+ funcionários

🤲 Filantropia

🌍 Impacto Social

📚 Educação

Charity • Social Impact • Education

A Cruz Vermelha Americana é uma organização humanitária dedicada a fornecer assistência em emergências, alívio de desastres e educação nos Estados Unidos. A organização oferece vários serviços, incluindo doação de sangue, treinamento de primeiros socorros e RCP, preparação para desastres e apoio a famílias militares. Seu objetivo é aliviar o sofrimento humano durante emergências e ajudar as comunidades a se prepararem e responderem a desastres.

Descrição

• Provide strategic leadership and end-to-end oversight of regionally-managed level 1 response operations • Ensure programs are delivered consistently, aligned with organizational priorities • Shape and assess program strategies • Oversee operational performance • Identify opportunities for continuous improvement, with a focus on client experience, capacity building, and community mobilization • Ensure community response efforts are supported by scalable, sustainable infrastructure and integrated workflows across teams, partners, and technology platforms • Design flexible, community-informed approaches • Maintain visibility into the full operational ecosystem, from field execution to underlying support systems • Lead the integration of community response and recovery operations priorities into the organization’s overall business plan • Ensure alignment between strategic objectives, operational capabilities, and infrastructure readiness • Hire, manage, and evaluate direct and indirect staff • Engage volunteers in a meaningful way • Collaborate proactively with cross-functional colleagues

🎯 Requisitos

• Bachelor's degree required • Minimum 10 years of related experience or equivalent combination of education and related experience required • 7 years of management experience • Excellent verbal and written communication skills with the ability to think critically and strategically required • Ability to develop and implement an organizational vision which integrates key American Red Cross goals, priorities, values, and other factors is critical • Ability to balance change and continuity • Ability to strive to improve customer focus and organizational performance within the Red Cross framework • Ability to design and implement strategies which develop direct reports and others in the organization • Ability to foster integrity and trust in meeting the organization’s vision, mission, and goals • Ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies is required • Demonstrated ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust • Ability to use new technology to enhance decision making while fostering an environment of accountability and continuous improvements • Ability to explain, advocate and express facts and ideas in a convincing manner and negotiate with individuals and groups internally and externally is required • Ability to develop an expansive professional network with other organizations • Ability to identify the internal and external politics that impact the work of the organization

🏖️ Benefícios

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition

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