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Claims Manager – Rental Vehicle

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

👔 Gerente

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Publicada na página de carreiras da Reserv Claims, não em um site de vagas

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Ainda aberta no site da Reserv Claims. Verificada 49 minutos atrás.

Logo of Reserv Claims

Reserv Claims

1 - 10 funcionários

🛡️ Seguros

☁️ SaaS

🤖 Inteligência Artificial

Insurance • SaaS • Artificial Intelligence

A Reserv Claims é uma fornecedora B2B de SaaS e administradora de terceiros (TPA) especializada em sinistros de seguros de bens e responsabilidade civil (P&C). A empresa combina um motor de automação de sinistros impulsionado por IA, uma rede de reguladores treinados, fluxos de trabalho configuráveis e análises/APIs para ajudar seguradoras, MGA's e subscritores a processar sinistros de forma mais eficiente e oferecer melhores resultados. A Reserv enfatiza uma stack de tecnologia moderna, relatórios orientados por dados, serviço personalizado ('white-glove') e operações globais na América do Norte, Reino Unido e União Europeia.

Descrição

• Lead, coach and develop Team Leads and adjusters; hold regular 1-on-1s, set goals and run performance reviews • Own team results on cycle time, severity, reserve accuracy, litigation rate and file quality • Approve reserves and settlements within authority; escalate larger exposures with a clear recommendation • Manage hiring, onboarding, staffing levels, workload balance and succession planning • Run the team’s weekly and monthly business reviews and report results, risks and actions to the VP • Serve as a day-to-day contact for carriers, clients and program managers; respond to audits and corrective action requests • Ensure handling follows client instructions, regulations and internal SOPs; run quality assurance and coaching programs • Review aging inventory, high-exposure files and litigation with leads and drive action plans • Partner with Legal, SIU, Finance, Training and Product teams on process, technology and cost improvements • Manage vendors, panel counsel and the team’s budget and expense targets

🎯 Requisitos

• Candidates must reside in an eligible U.S. state throughout employment • Candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States cannot be hired • 8+ years of claims experience, including 3+ years supervising a team of leads • Strong command of commercial auto or rental vehicle claims, including BI, APD and litigation • Demonstrated results in performance management, quality and financial outcomes • Excellent client-facing, written and analytical skills; comfort with data and dashboards • Bachelor’s degree required • AIC, CPCU, juris doctor or similar a plus • Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license • Willing to obtain any additional required licenses within 60 days, including state testing

🏖️ Benefícios

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy • Generous family leave policy after 8 months of continuous work • 100% remote (home-based) role designed to support your work-life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want

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