HubSpot CRM Administrator

🕒 Agosto 22

🇲🇽 México – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

👻 Score fantasma 22%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Resolv Global

51 - 200 funcionários

Fundada em 2022

💼 Consultoria

🤝 B2B

🎯 Recrutamento

Consulting • B2B • Recruitment

A Resolv Global é uma fornecedora global de BPO e staffing que oferece atendimento ao cliente escalável e multilíngue, suporte técnico e soluções de back-office através de uma rede de seis centros de entrega e equipes remotas em vários continentes. A empresa dá suporte a mais de 18 idiomas, oferece modelos de staffing híbridos e de trabalho em casa, e proporciona cobertura 24/7 para clientes corporativos, incluindo empresas da Fortune 500. A Resolv Global foca em soluções de força de trabalho habilitadas pela tecnologia e movidas pelas pessoas para ajudar empresas a expandirem para novos mercados e manter qualidade de serviço consistente ao redor do mundo.

Descrição

• Administer and maintain the HubSpot CRM environment • Review and improve existing CRM processes, workflows, and configurations • Build and customize HubSpot functionality based on business requirements • Implement new requests, features, and process improvements • Troubleshoot CRM issues and identify practical solutions • Support workflow and automation configuration • Create and maintain reports and dashboards • Help maintain clean, accurate, and reliable CRM data • Identify data hygiene issues and support ongoing data cleanup • Review the existing HubSpot architecture before implementing significant changes • Assess how new configurations or requests may affect existing workflows and processes • Help document processes and CRM configurations where needed • Collaborate with stakeholders to understand requirements and translate them into effective HubSpot solutions • Continuously look for opportunities to make the CRM more efficient, scalable, and user-friendly

🎯 Requisitos

• Hands-on experience administering HubSpot CRM • Strong understanding of HubSpot's CRM functionality, workflows, properties, reporting, and configuration • Experience customizing HubSpot based on business and operational requirements • Experience troubleshooting CRM and workflow issues • Strong understanding of data hygiene and CRM data management • Ability to understand how different parts of a CRM environment interact with one another • Strong attention to detail, particularly when making changes to an established CRM • Good analytical and problem-solving skills • Ability to take a request, understand the underlying business need, and determine the best way to implement it • Comfortable working independently and managing multiple requests or priorities • Strong written and verbal English communication skills • Ability and willingness to work US business hours • Windows 11 PC (Mac not supported) • 16 GB RAM • Dual monitors • Webcam and headset • i5 processor or higher • Fibre internet with a wired connection (Ethernet cable) • Backup power solution • Microsoft Teams / Office 365

🏖️ Benefícios

• Fully remote work arrangement • Full-time or part-time opportunities may be considered based on business needs and candidate availability

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