Director of Integration – Operational Excellence

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $150.000 - $175.000 / ano

⏰ Tempo Integral

🔴 Especialista

⚙️ Operações

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Scan.com

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2017

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

A Scan. com é uma plataforma online de agendamento e marketplace de saúde que ajuda pacientes a encontrar, comparar e agendar exames de imagem médica diagnóstica (por exemplo, Ressonância Magnética, Tomografia Computadorizada) em uma rede global de provedores de imagem. O serviço oferece transparência nos preços, agendamento e pagamento online, coordenação de agenda e entrega digital rápida dos resultados dos exames para pacientes e profissionais que indicam as avaliações. A Scan. com atende tanto consumidores em busca de imagens acessíveis e convenientes quanto centros de imagem/profissionais de referência que buscam ferramentas para direcionamento e agendamento de pacientes.

Descrição

• Report to the Chief Operating Officer and Co-Founder and work with the CEO, Corporate Development, CFO, and leaders across Operations, Commercial, Product, Technology, People, and Clinical • Lead operational integration planning from diligence through Day 1, the first 100 days, and handover to business-as-usual owners • Test operating assumptions, identify integration costs and working-capital needs, and turn diligence findings into delivery plans • Build integration playbooks with Day 1 readiness criteria, 100-day plans, workstream owners, decision rights, budgets, and escalation routes • Prepare Scan.com to receive acquired businesses by identifying and resolving capacity constraints • Lead cross-functional integration cadence and sequence concurrent integrations around available capacity • Build relationships with acquired founders and teams, retain key people and customer relationships, and coordinate communications • Partner on referral routing, scheduling, imaging systems, reporting, and billing migrations, including testing, reconciliation, cutover criteria, and contingency plans • Track revenue retention, collections, operating costs, realized synergies, integration costs, and recurring benefits with Finance • Lead operating-improvement projects involving center and mobile-unit economics, staffing, vendor costs, workflows, and capacity • Maintain visibility into owners, milestones, budgets, risks, and decisions; use automation and AI for concise leadership reporting • Document repeatable processes, train operating teams, and hand over completed workstreams with success measures • Spend the first 90 days learning operations, mapping systems and handoffs, assessing acquisitions, building readiness plans, rehearsing workflows, and leading implementation workstreams • Measure success through retention, patient access, scheduling, turnaround, billing accuracy, collections, margin improvement, synergies, budgets, milestones, and handover

🎯 Requisitos

• Personally led multiple post-acquisition integrations or substantial workstreams with direct accountability for outcomes • Experience in multisite healthcare, diagnostic imaging, healthcare-services, or similarly complex operating businesses • Experience in a PE-backed platform, founder-owned acquisition, or carve-out particularly relevant • Owned a P&L, operating function, or integration programme with measurable financial responsibility • Understanding of provider contracts, credentialing, billing workflows, denials, receivables, and revenue-cycle operations • Experience with systems migrations, process standardization, or service transitions, including testing and reconciliation • Ability to build trust with founders and frontline staff and manage organizational change • Strong financial and analytical judgment, including unit economics, integration budgets, business cases, recurring benefits, and one-off effects • Ability to establish accountability, resolve competing priorities, escalate decisions, and hold senior stakeholders to commitments • Willingness to travel to Scan.com operations and acquired businesses • Practical experience building, shipping, automating, or prototyping work using LLMs, agents, or AI tooling • Ability to use AI responsibly around patient data, PHI-adjacent work, financial decisions, and operational changes • Ability to use AI tools live or in a take-home practical assessment

🏖️ Benefícios

• Equity • Flexible remote or hybrid work options • Dedicated personal development budget • Medical, vision, and dental coverage • 28+ days of paid time off across PTO and wellbeing days • Paid parental leave • 401k retirement plan • All the equipment you need to do your best work • Inclusive, people-first policies designed by our team, for our team

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