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Client Director

🕒 Ontem

🤠 Texas – Remoto

infoinfo

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

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Vista pela primeira vez pelo Remote Rocketship Ontem

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ServiceNow

10.000+ funcionários

Fundada em 2004

🏢 Corporativo

☁️ SaaS

🤖 Inteligência Artificial

💰 Post-IPO Equity em 2022-12

Enterprise • SaaS • Artificial Intelligence

O ServiceNow é uma plataforma que oferece soluções com inteligência artificial e automação para empresas, visando aumentar a produtividade e otimizar fluxos de trabalho. Seus agentes de IA são projetados para aprender, raciocinar, tomar decisões e agir de forma autônoma para transformar processos de negócios em diversos domínios, como TI, RH, atendimento ao cliente e desenvolvimento de aplicativos. A plataforma permite que as organizações integrem dados de diversas fontes, facilitando a transformação dos negócios e a eficiência operacional. Reconhecida por sua liderança em gestão de serviços de TI com IA e confiada por uma parte significativa das empresas da Fortune 500, a ServiceNow colabora com outros líderes globais como Microsoft e AWS para trazer capacidades avançadas de IA e modernizar operações de negócios.

Descrição

• Produce new business with a defined set of ServiceNow's largest existing accounts • Oversee executive relationship management for assigned accounts • Lead virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services • Provide strategic leadership to clients • Serve as the relationship manager between customers and ServiceNow • Work with ServiceNow solution teams to develop solutions based on customers' strategic outcomes • Manage executive relationships between ServiceNow and assigned clients • Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources • Build trust and deep multi-tiered relationships from project and IT teams to CxO level • Develop roadmaps and build capabilities across clients and ServiceNow teams to promote an outstanding customer experience • Achieve financial targets for assigned clients, including licenses, renewals, and professional services

🎯 Requisitos

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving • 7+ years of experience in client management and aligning account strategies to revenue opportunities • 2+ years of experience as a Client Director or equivalent role • Validated multi-million-dollar sales solutions experience • Executive-level relationship management experience • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management within software or IT sales organizations • Experience achieving sales targets • Experience leading virtual or matrixed teams • Ability to understand broad, macro-level business IT needs for a prospective client • Willingness to travel up to 50%, depending on geography/region

🏖️ Benefícios

• Flexible or Remote work persona • Accessible and inclusive candidate experience • Reasonable accommodation support • Equal opportunity employment • Consideration of qualified applicants with arrest or conviction records in accordance with legal requirements

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