Corporate Account Manager

🕒 Agosto 24

🏈 Alabama, Arizona, +26 estados a mais – Remoto

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⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

🗣️🇺🇸🇬🇧 Inglês obrigatório

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ServiceTrade

51 - 200 funcionários

💼 Consultoria

📦 Logística

🏥 Saúde

Consulting • Logistics • Healthcare

O ServiceTrade é a plataforma de software que ajuda empreiteiros comerciais de HVAC, mecânica e incêndio a aumentar seus lucros. Durante uma persistente escassez de mão de obra qualificada, os empreiteiros utilizam o ServiceTrade para controlar o caos dispendioso do trabalho sob demanda e cumprir efetivamente os compromissos contratuais. O ServiceTrade simplifica as operações de serviço e projeto para reduzir os custos administrativos, otimiza o desempenho em campo para aumentar a receita por técnico e impulsiona as vendas e a retenção de clientes para aumentar as margens. Mais de 1.300 empreiteiros comerciais confiam nos mais de 11 anos de experiência do ServiceTrade para ajudá-los a gerenciar mais de 13 milhões de ativos e faturar mais de US$ 7,5 bilhões em receita anualmente.

Descrição

• Retain customers and minimize churn across a portfolio of high-end customers in a geographic region • Engage customer executives and users as the primary business point of contact • Conduct regular remote and on-site business reviews to drive application usage, adoption, and value realization • Identify at-risk accounts and address potential adoption issues • Escalate customer issues and needs to Customer Success, Customer Support, and Professional Services teams • Create expansion and upsell opportunities through business reviews and product demonstrations • Create quotes, manage sales cycles, and close expansion and upsell sales orders • Negotiate and close complex renewal contracts • Manage Salesforce.com pipeline and maintain accurate ARR increase forecasts • Maintain industry and product knowledge through certification and ongoing training • Prioritize customer reviews and communications through effective time management and scheduling • Maintain accurate customer account records and document activity in Salesforce.com and other sales tools • Collaborate with Sales, Customer Success, Customer Support, Professional Services, Sales Operations, Product Management, and Marketing

🎯 Requisitos

• B.A. or B.S. degree with 4+ years of Account Management or equivalent B2B sales experience • Expertise in SaaS solutions • Demonstrated history of success in obtaining and hitting sales/revenue quotas • Corporate-level presentation/reporting abilities • Relationship development skills at all levels within a client organization • Highly organized and able to prioritize activity and work in a fast-paced, team environment • Selling experience and understanding of sales process required • Professional oral, written, presentation, and interpersonal communication skills • Proficiency with Google Apps, Salesforce.com, Gong.io, Zoom or Google Meet preferred • Some travel experience and ability preferred (<15%)

🏖️ Benefícios

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions; Dental and Vision through Unum • Flexible Spending Account and Dependant Care Account • Company-paid Life insurance, STD and LTD • Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance • 401(k) with up to 3% employer match and NO vesting period • Flexible PTO policy • 10 company holidays • Parental Leave • Paid Time Off for Volunteering • Employee Reimbursement Program to use for well-being, technology and/or professional development

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