Customer Success Manager

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🕒 Julho 21

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SHI International Corp.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

💼 Consultoria

📦 Logística

🏭 Manufatura

Consulting • Logistics • Manufacturing

Pense na SHI como seu concierge pessoal de tecnologia. Conectamos sua equipe com as soluções e serviços de TI que você precisa para apoiar o crescimento organizacional e a experiência dos funcionários.

Descrição

• Onboard customers and guide them through their respective product or service lifecycle to ensure retention and growth. • Function as the Subject Matter Expert (SME) for specific platforms, tools, or services relevant to the role. • Plan and conduct regular Customer Success Reviews (CSRs) or meetings to review product usage, roadmaps, and customer feedback. • Build and maintain strong relationships with key customers and partners.

🎯 Requisitos

• Completed Bachelor’s Degree or relevant work experience required • 2-4 years of experience in a technical, business, or sales role • 2+ years of experience selling VMware products • Proficiency in using Microsoft Dynamics AX for enterprise resource planning. • In-depth understanding of VMware's business model, architectural frameworks, and comprehensive solutions.

🏖️ Benefícios

• Health, wellness, and financial benefits to offer peace of mind to you and your family. • Continuous professional growth and leadership opportunities. • World-class facilities and the technology you need to thrive – in our offices or yours.