Buscar Empregos Remotos

Partner Success Manager

Vaga não está no LinkedIn

🕒 Outubro 23

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da Signal 1 , não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Outubro 23

Ainda aberta no site da Signal 1 . Verificada 2 horas atrás.

Logo of Signal 1

Signal 1

11 - 50 funcionários

Fundada em 2022

🏥 Saúde

💼 Consultoria

📦 Logística

💰 Seed Round em 2022-04

Healthcare • Consulting • Logistics

Signal 1 é uma plataforma de IA projetada especificamente para o setor de saúde, capacitando hospitais a integrar inteligência artificial de maneira segura e eficaz. A plataforma oferece ferramentas para cientistas de dados e equipes de TI construírem, operarem e gerenciarem modelos de IA, facilitando previsões em tempo real e insights acionáveis para melhorar o cuidado ao paciente e a eficiência operacional. Fundada em Toronto, a Signal 1 colabora com organizações líderes do setor de saúde para superar barreiras na adoção de IA e melhorar os resultados clínicos por meio de análises preditivas e aprendizado de máquina.

Descrição

• Act as the business lead from Signal 1 for an assigned portfolio of health system customers • Own value measurement for each account by defining KPIs, establishing baselines, and reporting outcomes • Run quarterly business reviews and produce executive value reports for CIOs, Chief AI Officers, and AI governance committees • Lead discovery of business and technical requirements • Support sales, delivery, and engineering in scoping contracts and statements of work • Coordinate implementations with delivery and engineering to accelerate time-to-value and highlight early wins • Drive renewal readiness and identify expansion opportunities with sales • Cultivate trusted relationships with C-suite executives and senior leaders • Bring customer insights to product, engineering, sales, and marketing • Build Partner Success playbooks with the Director of Partner Success, starting with value measurement, QBR, and renewal • Connect customer business priorities with Signal 1’s technical capabilities

🎯 Requisitos

• 5+ years of experience in health technology, strategy/operations, or consulting • Customer-facing experience at a SaaS or health tech company preferred • Experience engaging senior audiences such as CIOs and Chief AI Officers • Ability to define, measure, and report value, including risk reduction, compliance, quality, or governance outcomes • Experience running steering committees and quarterly business reviews • Experience supporting renewals or expansion in a SaaS environment • Working fluency with AI-enabled products or analytics programs, including predictive and/or generative AI model use cases, workflows, and responsible AI in production • Strong analytical, solutioning, and project leadership skills • Excellent storytelling and communication skills • Client-ready decks, work plans, and Excel models for executive, technical, and non-technical audiences • Ability to thrive in ambiguity and deliver with minimal direction • Willingness to travel to customers approximately twice per month • Bachelor’s degree or equivalent • Background in healthcare, AI, or digital transformation is a bonus • Experience serving on or supporting a health system AI governance committee is a bonus • Healthcare strategy consulting experience is a bonus

🏖️ Benefícios

• Competitive compensation and stock options • Peers from diverse cultural backgrounds and academic areas • Entrepreneurial, open-minded and energetic culture • Excellent health and extended health coverage • Four weeks of paid vacation • Building impactful AI products and services that will transform hospital care

Candidatar-se

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Vagas Similares

🕒 Outubro 23

Inductive Automation

201 - 500

🏢 Corporativo

☁️ SaaS

⚡ Energia

Customer Success Representative supporting Inductive Automation’s industrial automation customers. Managing Support Plan renewals, customer tickets, outreach, and retention.

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $65.000 - $73.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🏆 Sucesso do Cliente

🚫👨‍🎓 Sem graduação necessária

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Outubro 23

Neo.Tax

11 - 50

🤖 Inteligência Artificial

☁️ SaaS

🏢 Corporativo

Customer Success Manager guiding finance, tax, and engineering customers through Neo.Tax’s automated R&D tax credit and software capitalization workflows. Owning onboarding, adoption, renewals, and expansion.

🇺🇸 Estados Unidos – Remoto (EUA)

💰 Series A - Neo.Tax em 2023-07

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Outubro 23

Intellum

51 - 200

💼 Consultoria

📣 Marketing

🏥 Saúde

Senior Customer Success Manager guiding enterprise learning programs for Intellum’s corporate education technology platform. Driving customer health, retention, adoption, and account growth for major brands.

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Outubro 23

Freedom Mortgage

5001 - 10000

💸 Finanças

🏠 Imobiliário

👥 B2C

Remote bilingual customer success agent supporting Freedom Mortgage’s call center operations. Handling loan inquiries, customer calls, and policy explanations in Spanish and English.

🇺🇸 Estados Unidos – Remoto (EUA)

💰 $500.000.000 Debt Financing - Freedom Mortgage em 2025-08

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇪🇸 Espanhol obrigatório

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Outubro 23

Specright

51 - 200

☁️ SaaS

🤝 B2B

🏢 Corporativo

Senior Customer Success Manager driving strategic customer adoption, retention, and expansion for Specright’s specification-management platform. Advising executives and enabling SaaS best practices across supply-chain organizations.

🇺🇸 Estados Unidos – Remoto (EUA)

💰 $32.855.130 Series B - Specright em 2021-07

⏰ Tempo Integral

🟠 Sênior

🏆 Sucesso do Cliente

🗣️🇺🇸🇬🇧 Inglês obrigatório

Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok