Manager, Customer Analytics & Insights

🕒 Outubro 12

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

👻 Score fantasma 10%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Por que essa pontuação:

• Aberta há 30 dias.
• As vagas desta empresa costumam ser preenchidas em 42 dias.
• Sem salário divulgado.

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Signet Jewelers

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1949

🛒 Varejo

🛍️ Comércio Eletrônico

👗 Moda

Retail • eCommerce • Fashion

A Signet Jewelers é a maior varejista de joias de diamante do mundo, com foco em trazer joias de qualidade que expressam amor e inspiram confiança entre os clientes. A empresa possui várias marcas conhecidas, como Kay Jewelers, Zales, Jared e Blue Nile, oferecendo uma ampla gama de joias finas e designs personalizáveis. A Signet enfatiza a sustentabilidade e a obtenção responsável em suas operações. A empresa visa ajudar as pessoas a celebrar a vida e expressar o amor por meio de seus produtos, enquanto promove os direitos humanos e preserva o meio ambiente. A Signet tem uma forte presença de mercado nos Estados Unidos, Canadá e Reino Unido.

Descrição

• Contribute to the development of a best-in-class Customer Analytics & Insights program • Align analytics work with marketing, brand, and overall growth goals • Develop recommendations based on customer performance data • Partner with brands and analytics peers to provide actionable insights from multiple datasets • Execute strategic and tactical analyses using tool-based analytics and coding languages • Produce visualizations and communicate customer insights throughout the organization • Manage team deliverables, coach and develop talent, and provide strategic and technical direction • Lead organization, execution, and storytelling of strategic analysis projects • Manage resources for analysis deliverables while contributing to analysis directly • Align reporting deliverables with brand goals and strategic priorities • Build and maintain recurring Tableau reports and dashboards for customer KPIs and engagement metrics • Translate data findings into actionable summaries and presentations for brand stakeholders • Coach and mentor teams in creating compelling connections and insights • Perform data quality checks and document data sources, reporting logic, and definitions • Track projects and provide clear updates to leaders and teams • Share learnings and customer insights across brand families

🎯 Requisitos

• Bachelor’s degree in relevant field or equivalent work experience • Bachelor’s degree or 5+ years of customer analytics experience • 3+ years experience in data analytics, coding languages, and data wrangling tools • Primary knowledge of the CJA data model, customer transaction dataset, and clickstream (digital) data • Experience with SQL, SAS, Python, Alteryx, and AWS • Experience with Tableau and data visualization • Ability to translate data into actionable insights • Ability to create compelling visualizations and data storytelling via PowerPoint or other deliverable mediums • Strong verbal and written presentation skills, including presenting to senior leadership teams • Ability to take initiative and ownership to move projects forward • Team-oriented mindset with ability to give direction and collaborate across internal teams • Creative problem-solving skills • Commitment to building strong relationships • Ability to manage time effectively and balance multiple tasks

🏖️ Benefícios

• People-first company culture • Diversity, inclusion and equity initiatives • Career development opportunities • Coaching and talent development opportunities

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