Bilingual Dental Medical Virtual Assistant, English and Spanish Speaking

🕒 Setembro 7

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

👻 Score fantasma 32%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

SnappyCX

SiteLinkedInTodas as Vagas

11 - 50 funcionários

💼 Consultoria

☁️ SaaS

Consulting • SaaS • Customer Support

A SnappyCX é uma empresa especializada em oferecer soluções de outsourcing personalizáveis para ajudar empresas a prosperar. Ela oferece uma ampla gama de serviços, incluindo TI e Desenvolvimento de Software, Atendimento ao Cliente (Customer Support), Marketing, Finanças e Contabilidade, e serviços de Assistente Virtual. A SnappyCX tem como objetivo reduzir os custos operacionais enquanto garante acesso a profissionais qualificados 24/7, permitindo que as empresas escalem de forma eficiente e eficaz, sem as limitações dos métodos tradicionais de contratação.

Descrição

• Manage inbound calls, emails, and patient inquiries in English and Spanish • Schedule, reschedule, and confirm dental appointments • Handle patient check-in and check-out processes • Verify patient demographics, insurance eligibility, and dental benefits • Review copays, deductibles, annual maximums, waiting periods, and coverage limitations • Obtain and follow up on dental insurance pre-authorizations and pre-determinations • Assist with treatment plan coordination and communicate insurance-related information to patients • Process patient payments and follow up on outstanding balances • Coordinate appointment reminders, recalls, and patient follow-ups • Maintain accurate and up-to-date patient records and documentation • Communicate with dentists, hygienists, dental assistants, insurance companies, and other dental staff • Support dental claims and other insurance-related administrative processes • Maintain patient confidentiality and comply with HIPAA requirements • Provide general administrative and front-desk support for daily dental practice operations

🎯 Requisitos

• 3+ years of hands-on experience as a Dental Medical Virtual Assistant, Dental Front Desk Coordinator, Dental Administrative Assistant, or similar role in a U.S. dental practice • Previous experience working remotely in a dental setting is required • Fluent in English and Spanish, with strong verbal and written communication skills in both languages • Strong knowledge of dental office workflows, terminology, scheduling, and patient coordination • Hands-on dental insurance pre-authorization/pre-determination experience • Strong experience with dental insurance verification, including eligibility, benefits, coverage requirements, deductibles, copays, and annual maximums • Working knowledge of dental coding and CDT codes • Understanding of dental procedures, treatment plans, and common dental terminology • Basic understanding of dental X-rays and common types of dental radiographs and terminology • Strong patient service and communication skills • Excellent organizational skills with the ability to manage multiple tasks and priorities • Proficiency with computers, electronic health/dental records, and dental practice management software • Ability to work independently and maintain productivity in a fully remote environment • HIPAA knowledge or certification is preferred • Experience with Dentrix, Dentrix Ascend, Eaglesoft, Open Dental, Curve Dental, or comparable dental practice management systems is highly preferred • Experience with dental insurance claims and follow-up • Experience with dental pre-authorizations and pre-determinations • Experience with treatment plan coordination • Experience with dental coding and CDT codes • Understanding of dental X-rays and radiographic terminology • Experience with insurance benefit breakdowns and verification • Experience with patient billing, payment processing, and outstanding balance follow-up • Experience communicating with U.S. dental insurance providers • Previous remote dental practice experience

🏖️ Benefícios

• Fully remote work arrangement • Full-time and part-time work options • 15–40 hours per week • Flexible working hours dependent on client requirements