Associate Learning & Development Specialist – Healthcare Call Center

🕒 Junho 9

🦬 Montana, Nebraska, +3 estados a mais – Remoto

🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote

💵 $26 / hora

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

📞 Representante de Call Center

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SS&C Technologies

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1986

🏦 Bancário

💳 Fintech

Banking • Healthcare • Fintech

SS&C Technologies é líder global em tecnologia para serviços financeiros e saúde, reconhecida como a maior administradora independente de hedge funds e de private equity do mundo, além de a maior agente de transferência de fundos mútuos. A empresa oferece um portfólio abrangente de soluções, incluindo gestão de ativos, banking, saúde, seguros e wealth management, alavancando software proprietário e ampla expertise para atender às necessidades operacionais de clientes em diversos setores.

Descrição

• Assist in conducting training needs assessments to identify skill gaps and development opportunities across various departments. • Support the development and revision of engaging training materials, including presentations, participant guides, job aids, e-learning modules, and other instructional content. • Coordinate logistics for training sessions, including scheduling, material preparation, and communication with participants and instructors. • Facilitate introductory training sessions or components of larger programs as directed. • Administer and maintain the Learning Management System (LMS), including uploading content, tracking completions, and generating reports. • Collect and analyze feedback from training participants to identify areas for improvement and measure program effectiveness. • Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy and relevance of training materials. • Research and recommend new learning technologies, methodologies, and best practices to enhance the learning experience. • Assist in managing vendor relationships for external training programs and resources. • Support the overall L&D team in various administrative tasks and projects as needed.

🎯 Requisitos

• Bachelor's degree in Human Resources, Organizational Development, Education, or a related field. • 1-2 years of experience in a learning and development, training, or human resources support role, preferably within a corporate environment. • Basic understanding of adult learning principles and instructional design methodologies. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Experience with Learning Management Systems (LMS) administration is a plus. • Excellent written and verbal communication skills, with the ability to present information clearly and concisely. • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously. • Ability to work independently and collaboratively within a team environment. • Demonstrated ability to learn new technologies and adapt to changing priorities. • Prior experience in the healthcare or financial services industry is beneficial but not required.

🏖️ Benefícios

• Medical, dental, and vision coverage • 401(k) plan with company match • Paid time off • Holidays • Parental leave • Professional development reimbursement opportunity