Division Account Manager

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🕒 Ontem

🏄 California, Texas, +1 estados a mais – Remoto

🏄 California – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Tactiq

SiteLinkedInTodas as Vagas

51 - 200 funcionários

📦 Logística

📣 Marketing

💼 Consultoria

Logistics • Marketing • Consulting

A Tactiq é uma provedora líder de soluções inovadoras para a indústria de Entrega Direta nas Lojas (DSD), especializada em otimizar a comunicação e os pagamentos entre fabricantes, distribuidores e varejistas. A empresa utiliza big data, soluções móveis e tecnologia SaaS para melhorar a eficiência e a rentabilidade de seus clientes. Os produtos da Tactiq, como o Pipeline e o Invoi, ajudam a eliminar problemas sistêmicos de falta de estoque, reduzir erros em faturas e ampliar a visibilidade em todo o ecossistema DSD. Com mais de 20 anos de experiência, a Tactiq capacita empresas com tecnologia de ponta e insights baseados em dados para otimizar suas cadeias de suprimentos e aumentar as vendas no competitivo cenário de varejo.

Descrição

• Own and manage a portfolio of Kroger Divisions and vendor accounts as trusted advisor and main point of contact • Conduct regular account reviews and business check-ins • Identify expansion opportunities, support renewals, and manage annual account budgets • Monitor client activity and identify engagement, risk, and upsell opportunities • Drive GlobalWorx platform adoption through ongoing support, insights, and best practices • Coordinate with Account Services, IT, Billing, and Product teams on technical, billing, feature, and process issues • Ensure successful client onboarding and customer-specific training • Track and document client communications and feedback • Work with retailers to drive GlobalWorx adoption and usage • Generate analytical content, present information, and answer stakeholder questions • Develop or refine project plans and service-improvement initiatives with retailer, distributor, and manufacturer stakeholders • Manage multiple projects and initiatives through measurable completion • Execute field operations tasks to improve distributor service and in-stock percentages at store, district, region, division, and national levels

🎯 Requisitos

• 5+ years of direct work experience in DSD operational roles • 3+ years of experience in account management, client success, or customer-facing roles • 3+ years of experience in CPG retailer operations and related activities, preferably retailer category management functions • 4-year Degree or relevant work experience • Willingness to travel a minimum of 30% up to 50% within the US • Deep understanding of retailer, manufacturer, and distributor relationships, service areas, and product assortment variations • Strong written and oral communication and interpersonal skills using a consultative approach • Ability to interact with clients from frontline field employees to senior executives • Analytical ability to interpret usage data and metrics and convert insights into executable action plans • Proficiency in Google Workspace or Microsoft Office; Monday.com experience is a plus • Advanced Microsoft Office Suite knowledge, especially Excel reporting tools; PowerPoint and Access knowledge preferred • Strong conflict resolution skills • Authorized to work in the United States without requiring sponsorship now or in the future • Comfortable working in controlled office environments, active retail settings, driving, mass transit, and walking between sites • Ability to stand for several hours and walk extended distances while visiting multiple retail locations • Ability to occasionally bend, stoop, reach, push, pull, lift, or move product/equipment

🏖️ Benefícios

• Health Care Plans (Medical, Dental & Vision) • 401k plan with company match • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (including time for volunteering) & Public Holidays • Generous Parental Leave • Short Term & Long Term Disability • Training & Development opportunities • Work From Home & Flexible work arrangements • Wellness Resources • Diversity and inclusivity-focused work environment