Client Success Director – Revenue Cycle Management

Vaga não está no LinkedIn

🕒 Julho 27

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

TDS Global Solutions

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 1991

💼 Consultoria

🎯 Recrutamento

🤝 B2B

Consulting • Recruitment • B2B

A TDS Global Solutions é uma empresa global de terceirização e consultoria (fundada em 1991) especializada em soluções para contact centers e BPO, recrutamento executivo, gestão de fornecedores, consultoria em fusões e aquisições, treinamento e consultoria em gestão para empresas de diversos setores. A empresa conecta clientes a parceiros de contact centers nacionais, nearshore e offshore, oferece avaliações de idiomas e de contact center, coloca executivos seniores, apoia na seleção e gestão de fornecedores, além de prestar consultoria em fusões e aquisições de contact centers e melhorias operacionais. Destaques da TDS: mais de 750 clientes atendidos, mais de 1. 000 colocações de executivos, mais de 15 milhões de agentes de contact center avaliados e operações nas Américas, Europa, África e Ásia-Pacífico. Serviços principais incluem terceirização de call centers (inbound/outbound, e-mail, chat, redes sociais, suporte técnico), terceirização de back-office (hipoteca, faturamento odontológico, contabilidade), serviços de RH/BPO e recrutamento, automação de processos e consultoria em IA, e treinamento/desenvolvimento e capacitação.

Descrição

• Develop and execute a comprehensive sales strategy to drive new services within the existing client base. • Establish annual and multi-year revenue targets and ensure achievement through disciplined pipeline management • Identify target services, verticals, and service offerings to maximize growth opportunities • Monitor market trends, competitive landscape, and payer dynamics to inform strategy • Lead enterprise-level Client Success efforts, including large, complex RCM modular and end-to-end services outsourcing • Develop and maintain executive relationships with key decision-makers (CFOs, Revenue Cycle Leaders, CEOs) within existing client portfolios • Oversee the full sales lifecycle from generating opportunities through new Statement of Work (SOW) execution • Partner with marketing to drive demand generation and brand positioning • Maintain a robust, accurate sales pipeline with visibility into short- and long-term opportunities • Drive forecasting accuracy and reporting to executive leadership • Implement sales processes, tools, and CRM best practices to improve efficiency and transparency • Partner with Client Delivery and Implementation teams to ensure seamless handoff and new SOW services • Align sales commitments with operational capabilities and service delivery models • Collaborate with Finance and Legal on pricing strategy, contract structuring, and risk mitigation • Own and deliver on revenue growth targets, bookings, and profitability goals • Develop pricing strategies that balance competitiveness with margin objectives • Achieve sales performance metrics and adjust strategy as needed

🎯 Requisitos

• 5+ years of sales and business development experience within healthcare, including RCM services • Proven track record of closing large, complex deals (multi-million dollar contracts) • Experience selling to hospitals, health systems, and physician organizations • Deep understanding of end-to-end revenue cycle operations and outsourcing models • Experience with tech-enabled healthcare RCM solutions across the revenue cycle • Strong executive presence with the ability to influence C-level stakeholders • Demonstrated ability to build and scale high-performing sales organizations is a plus. • Expertise in consultative and solution-based selling approaches • Strong financial and commercial acumen • Ability to travel 30-50% for sales activities, client meetings, conferences, and industry events

🏖️ Benefícios

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Paid Time Off (Vacation, Sick & Public Holidays) • Work From Home