Website Performance Manager

🕒 Agosto 18

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $65.000 - $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

👔 Gerente

👻 Score fantasma 12%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Team Velocity

Team Velocity

201 - 500 funcionários

Fundada em 2005

📣 Marketing

💼 Consultoria

🚘 Automotivo

Marketing • Consulting • Automotive

A Team Velocity é um provedor líder de tecnologia de marketing especializado na indústria automotiva. Sua plataforma, Apollo Ads, integra tecnologia de marketing inteligente que permite que concessionárias de automóveis anunciem seus veículos de forma eficaz e engajem os consumidores ao longo do ciclo de vida da propriedade. Ao fornecer ofertas personalizadas, baseadas em pagamentos, e experiências online contínuas, a Team Velocity capacita as concessionárias a aumentar a fidelidade do cliente e incrementar as vendas, retenção de serviços e trocas.

Descrição

• Build and maintain relationships with a portfolio of automotive dealership clients • Manage a full and/or complex account load • Understand and articulate customer problems while triaging and prioritizing bugs and issues • Respond quickly to dealership inquiries and resolve most issues instantly • Execute monthly customer reporting covering engagement rates, lead submissions, behavior, Google Analytics, SEO, and customer priorities • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, deadlines, and guidance to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive portfolio application growth through upsell, expansion, and upgrades • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other departments to coordinate priorities and requests • Recommend site performance enhancements, creative services, third-party advisements, and responsive design improvements • Monitor KPIs including retention, expansion, engagement, adoption, and advocacy

🎯 Requisitos

• BS/BA in a related discipline or equivalent combination of education and work experience • Minimum 2–3 years of progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management • Understanding of dealership operations and ability to work with all dealership levels • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications in Ads, Analytics, Video, Mobile, or related areas • Written, verbal, phone communication, and interpersonal skills • Customer service and relationship management capabilities • Ability to work independently and in a team environment • Knowledge of Salesforce • Proficiency with Microsoft Word, Excel, and PowerPoint • Working knowledge of HTML and CSS • Knowledge of website strategy, concepts, website analytics tools, and Google Analytics • Solid analytical and data-driven thinking skills • Ability to support 8:30 AM–5:30 PM PST business hours • Candidates must reside in the Continental U.S.; Mountain or Pacific time zones highly preferred

🏖️ Benefícios

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Company benefit offerings

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