Operations Strategy Lead

🕒 3 dias atrás

🌵 Arizona, California, +2 estados a mais – Remoto

🌵 Arizona – Remote 🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $110.000 - $130.000 / ano

⏰ Tempo Integral

🟠 Sênior

⚙️ Operações

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The RealReal

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2011

🏪 Marketplace

🛒 Varejo

👗 Moda

💰 $70.000.000 Series H - The RealReal em 2019-03

Marketplace • Retail • Fashion

A RealReal é um marketplace online líder em consignação de luxo que autentica, seleciona e revende produtos de grife de segunda mão. A empresa opera centros de autenticação dedicados e combina a avaliação especializada humana com tecnologia proprietária para manter itens falsificados fora da plataforma, enquanto gerencia a logística, como recebimento, fotografia, armazenamento e cumprimento. A RealReal enfatiza a sustentabilidade, experiências de varejo inclusivas e crescimento através de equipes de produto e tecnologia, vendas e corporativa para apoiar seu negócio de revenda de luxo.

Descrição

• Analyze operational performance to identify trends, inefficiencies, and opportunities for improvement • Design and support small-scale pilots and experiments to test new processes, tools, or ways of working • Define success metrics and evaluate results to inform recommendations and next steps • Help teams translate test results into practical changes and scaled solutions • Build clear, structured analyses to support decision-making across operations • Develop business cases, financial models, and capacity analyses to evaluate tradeoffs and investments • Partner with Business Intelligence to improve visibility into key metrics and performance drivers • Turn complex or messy data into simple, actionable insights • Contribute to KPI tracking and reporting by analyzing performance trends and identifying drivers of change • Support post-launch and post-mortem analyses to measure impact and capture learnings • Highlight high-impact opportunities to improve throughput, service levels, and cost efficiency • Support longer-term planning efforts by building analyses and frameworks that inform operational strategy • Conduct benchmarking and research to bring new ideas and perspectives to the team • Help connect day-to-day performance insights to broader business priorities • Work cross-functionally with Operations, Product, Finance, and Systems to move initiatives forward • Manage multiple projects across analysis, testing, and implementation phases • Communicate insights and recommendations clearly to a range of stakeholders

🎯 Requisitos

• 3–5 years of experience in management consulting, strategy, or analytics roles • Demonstrated ability to structure ambiguous problems and translate data into strategic recommendations and business cases • Strong analytical capabilities with experience using Excel/Google Sheets and Business Intelligence tools to work with large datasets, ideally through a financial, capacity, or multi-scenario lens • Experience designing and evaluating experiments or pilots, including defining success metrics and interpreting results • Strong executive communication skills, with the ability to influence stakeholders at multiple levels • Proven ability to manage multiple complex workstreams and drive outcomes in a fast-paced environment • Experience working cross-functionally across operations, merchandising, product, and analytics teams • Proficiency in Google Suite (ex. Gmail, Google Slides, Google Sheets) • Ability to travel up to 15%

🏖️ Benefícios

• bonus program • incentive pay