Partner Success Associate

🕒 Junho 17

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $65.000 - $75.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🏆 Sucesso do Cliente

🦅 Patrocina Visto H1B

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TheGuarantors

SiteLinkedInTodas as Vagas

201 - 500 funcionários

🏠 Imobiliário

🛡️ Seguros

💳 Fintech

💰 $50.000.000 Series C em 2022-04

Real Estate • Insurance • Fintech

A TheGuarantors é uma empresa especializada em fornecer soluções de cobertura de aluguel para locatários, proprietários e administradores de imóveis. Eles ajudam os locatários a se qualificarem para apartamentos atuando como fiadores e oferecendo produtos de seguro necessários, como cobertura de depósito e seguro para locatários. A empresa também fornece aos administradores de propriedades proteção contra inadimplências de aluguel, ajudando a aumentar a ocupação enquanto gerencia riscos financeiros. Ao oferecer soluções inovadoras, a TheGuarantors abre mais oportunidades para locatários, incluindo aqueles com perfis não tradicionais, recém-formados e residentes internacionais. Além disso, a TheGuarantors é um agente e corretor de seguros licenciado, enfatizando a confiança e a confiabilidade de seus serviços no mercado imobiliário.

Descrição

• Service and support existing and new contracted clients • Meet or exceed quota on a specific named book of clients by maintaining consistent engagement efforts in line with service expectations • Lead virtual or in-person training sessions, proactively engage low-utilization users, and drive the daily success of our B2B2C funnel • Monitor our B2C referral pipeline and support B2B clients as their residents consider our services • Consistently collect customer feedback on product, process, and pricing changes • Execute day-to-day responsibilities related to managing, adjusting, and expanding existing business with accuracy, timeliness, and consistency • Analyze, review, or maintain client performance and feedback data to support business needs • Partner with Account Management and the broader GTM team to support high program usage • Communicate updates, risks, blockers, and recommendations clearly and proactively • Identify opportunities to improve training materials, client communication, and user engagement strategy • Use data, judgment, and business context to inform decisions and recommendations • Manage assigned work independently and follow through on commitments, deadlines, and deliverables • Ensure work is completed in accordance with applicable policies, procedures, standards, and regulatory requirements • Perform other role-related responsibilities as assigned and aligned with business needs

🎯 Requisitos

• 2+ years of experience in B2B sales • Experience with Hubspot (or a similar CRM), Google Suite, Excel, LinkedIn SalesNav, Zoom (or similar video conferencing tools) is required • Strong understanding of pipeline management and selling through a structured sales methodology like Challenger • Proven ability to manage client-facing relationships, deliver training and account management initiatives, and collaborate cross-functionally with GTM, Partner Success, Customer Success, and Marketing teams in a fast-paced environment • Bachelor’s degree in Business, Finance, English Literature, Communications, Psychology, or equivalent practical experience.

🏖️ Benefícios

• Medical, dental, & vision insurance, beginning day one • Health savings account with employer contribution • Flexible spending accounts (healthcare, dependent care, commuter) • 401(k) • Generous PTO and paid holidays • In-office lunch • Flexible working hours • Paid parental leave • Company sponsored short and long term disability