
51 - 200 funcionários
Fundada em 2014
🏥 Saúde
💼 Consultoria
⚕️ Seguro de Saúde
Healthcare • Consulting • Healthcare Insurance
A TrueScripts Management Services dedica-se a fornecer serviços excepcionais de gestão de benefícios de prescrição. Com foco em oferecer economia máxima e atendimento incrível, a TrueScripts trabalha em estreita colaboração com membros, clientes, corretores e prescritores para oferecer soluções personalizadas e sob medida. A empresa se orgulha de sua transparência e eficiência, oferecendo um tempo de resposta de 24 a 48 horas para solicitações de autorização prévia e um compromisso com o atendimento ao cliente, garantindo que pessoas reais estejam disponíveis para ajudar em mais de 99% das vezes.
🕒 Outubro 2
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51 - 200 funcionários
Fundada em 2014
🏥 Saúde
💼 Consultoria
⚕️ Seguro de Saúde
Healthcare • Consulting • Healthcare Insurance
A TrueScripts Management Services dedica-se a fornecer serviços excepcionais de gestão de benefícios de prescrição. Com foco em oferecer economia máxima e atendimento incrível, a TrueScripts trabalha em estreita colaboração com membros, clientes, corretores e prescritores para oferecer soluções personalizadas e sob medida. A empresa se orgulha de sua transparência e eficiência, oferecendo um tempo de resposta de 24 a 48 horas para solicitações de autorização prévia e um compromisso com o atendimento ao cliente, garantindo que pessoas reais estejam disponíveis para ajudar em mais de 99% das vezes.
• Lead the strategic account team, including client success, clinical, and data analytics, with ownership of client satisfaction and service delivery • Serve as the primary telephone and email contact for clients and resolve ongoing questions and issues • Oversee execution of the communication plan • Develop strong internal and client relationships through proactive interactions and effective verbal and written communication • Collaborate with account management, clinical, member care, business analyst, data analytics, and business development teams • Analyze claims data with the POD to identify drug trends, financial performance, and client cost-saving opportunities • Apply expert knowledge of TrueScripts proprietary programs • Execute client renewals by building lasting relationships with key client stakeholders • Coordinate all aspects of client review meetings, including scheduling, reporting, materials, and accommodations • Use CRM and proprietary claims-adjudication software • Lead client meetings and lunch-and-learn meetings • Adjust plan parameters with the POD as directed by the client or broker • Oversee onboarding involving the client, broker, TPA, and data vendor • Participate in introductory and employee enrollment meetings
• 5+ years of Account Management experience within the PBM industry • Equivalent client-facing health/benefits experience such as benefit consulting, brokers, or TPAs will be considered • Experience in management of employer groups or health plan accounts preferred • Must possess a valid and current driver’s license • Ability to travel up to 25% of the time if needed • Client-facing presentation experience preferred • Capable of interfacing with TrueScripts clients and owners and providing solutions to problems • Must be proficient in all Microsoft Office Products • Ability to be flexible and work as a team player • Strong attention to detail • Ability to prioritize and good organizational skills • Ability to perform multiple tasks at one time • Ability to communicate and work under stress effectively while maintaining confidentiality • Self-motivated and able to work with little supervision • Adaptable and able to take on periodically changing responsibilities
• A wide range of health insurance options including medical, dental and vision • A strong salary and bonus program • A robust 401k and company match • Employee Stock Ownership Plan (ESOP) with annual stock allocations • Employee Assistance Program • Wellness program including financial incentives, chiropractic and massage services, and fitness stipends • Dream Manager Program • A cohesive, family-based culture • Charitable contributions and volunteer time
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