Order Management – Operations Administrator

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🕒 Agosto 6

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Twoconnect

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2018

🏥 Saúde

⚖️ Jurídico

📦 Logística

Healthcare • Legal • Logistics

A Twoconnect é um provedor de soluções de staff offshore que se especializa em oferecer serviços escaláveis e personalizados para empresas da Austrália e da Nova Zelândia. Eles oferecem consultoria abrangente de RH, recrutamento de talentos e gestão de desempenho, assegurando uma integração tranquila das equipes offshore no ambiente corporativo. Com um compromisso com uma incorporação eficiente e gestão de conformidade, a Twoconnect visa aliviar os encargos de RH enfrentados por empresas que buscam acessar um amplo leque de talentos, mantendo altos padrões de eficácia operacional.

Descrição

• Manage client enquiries, appointment scheduling, feedback, and ongoing communication • Maintain accurate and confidential client records, including measurements, preferences, order details, and specific requests • Follow up on outstanding client requests, order updates, and required information • Coordinate order processing activities and ensure information is complete, accurate, and actioned efficiently • Track fabric supplies, materials, and related inventory records • Maintain organised order documentation and administrative records • Provide general administrative support across daily business operations • Assist with data entry, documentation, filing, and record maintenance • Support process improvements for client records, order administration, inventory tracking, and internal documentation • Liaise with internal stakeholders to support service delivery, order coordination, and operational efficiency • Facilitate communication between customer-facing and operational teams • Perform other duties as required

🎯 Requisitos

• Bachelor's Degree in Business Administration, Certificate III in Business Administration, or a related discipline preferred • Minimum 2–4+ years' experience in administration, client services, customer support, order coordination, or a similar role • Experience in fashion, retail, luxury goods, custom products, or other customer-focused environments is advantageous • Strong organisational skills and ability to manage multiple priorities and deadlines • Excellent attention to detail and accuracy in record keeping, data entry, and order administration • Strong written and verbal English communication skills • Proficiency in Microsoft Office, including Outlook, Word, and Excel • Familiarity with CRM, booking, order management, or client record systems is advantageous • Ability to handle confidential client information discreetly and professionally • Strong customer service mindset • Ability to collaborate with internal teams • Reliable, organised, and comfortable working in a fast-paced environment

🏖️ Benefícios

• Work from home • Dayshift, 0700 AM–0400 PM PHT, with daylight-saving-time adjustments • Monday to Friday; weekends off • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success • Competitive pay and benefits • Additional entitlements • Structured career development programs • Equal opportunity and inclusive workplace