Integrations Engineer, AI Services

🕒 Novembro 2

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

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👻 Score fantasma 11%

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• Aberta há 8 dias.
• As vagas desta empresa costumam ser preenchidas em 53 dias.
• Sem salário divulgado.

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Virtuous

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2015

💼 Consultoria

📣 Marketing

🤝 Sem Fins Lucrativos

Consulting • Marketing • Non-profit

Nossa missão é promover a generosidade global, ajudando organizações sem fins lucrativos a se conectar melhor e inspirar seus apoiadores. O Virtuous é mais do que apenas um CRM. É a única plataforma de captação de recursos responsiva, projetada para ajudar equipes de ONG a criar experiências responsivas para doadores que melhoram a retenção e aumentam o impacto em escala. O Virtuous unifica atividades de captação de recursos, marketing e desenvolvimento de doadores, elimina tarefas redundantes de back-office e revela as informações necessárias para entregar campanhas dinâmicas — tudo em um só lugar.

Descrição

• Embed with nonprofit customers to understand their data ecosystems, operational workflows, and integration gaps • Lead technical discovery and solution design for complex customer environments • Design and implement integration pipelines between Virtuous and external systems, including accounting and ERP platforms, caging/mail processing, event software, and phone operations • Build human-in-the-loop AI applications that surface data for staff review and action • Develop shared infrastructure for authentication, logging, monitoring, error handling, and API/webhook management • Use AI-assisted development to generate conformant, high-quality code • Document solutions rigorously to identify patterns, design frameworks, and create scalable playbooks • Identify solutions suitable for productization and packaging for multiple customers • Partner with Customer Experience leadership to shape the AI Services catalog • Scope and price engagements with the Services team • Deliver against statements of work with defined deliverables, timelines, and quality standards • Contribute to revenue reporting and provide feedback on pricing and packaging • Feed structured product feedback to EPD based on customer integration patterns • Collaborate with Sales, Customer Success, and Implementation to identify customers for additional Services offerings

🎯 Requisitos

• 5+ years of hands-on technical work in a customer-facing environment, with direct ownership of integration design and delivery • Production experience building API integrations, ETL pipelines, and webhook-driven automation, including writing code rather than only configuring tools • Ability to work across the full solution lifecycle: discovery, design, build, testing, deployment, and documentation • Experience building and deploying AI-assisted workflows, including LLM integration and human-in-the-loop application design • Experience working in cloud services environments such as AWS, Azure, or GCP, including deployment, monitoring, and scaling • Strong written and verbal communication skills, including explaining technical architecture to a nonprofit COO • Deep understanding of nonprofit operations, fundraising workflows, or the nonprofit CRM space • Builder's instinct and ability to systematize repeatable problems • Direct Virtuous CRM experience, either as a customer, implementer, or developer building against the Virtuous API • Experience with caging, mail processing, or phone operations integrations in a nonprofit context • Familiarity with Blackbaud or other nonprofit CRM migrations • Backend development experience in SQL, Python, Node.js, or similar, particularly for data transformation and pipeline logic • Experience building and maintaining production monitoring dashboards and audit logging infrastructure • Portfolio of solutions built and maintained • Ability to work in the United States • Current authorization to work in the United States without requiring visa sponsorship is presented as an application eligibility option

🏖️ Benefícios

• Market competitive pay leveraging Carta data • Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.) • 401(k) retirement plan with company matching — 50% match up to 6% of compensation after 90 days • Unlimited PTO • Paid volunteer days and company holidays • Employer-contributed healthcare benefits, including medical, dental, and vision coverage • Healthcare plans available for dependents • Health Savings Account (HSA) and Flexible Spending Account (FSA) options • 12 weeks primary parent leave at full pay, including adoption • 4 weeks secondary parent leave at full pay, including adoption • Company outings and events

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