Customer Success Manager

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🕒 Julho 15

🏄 California, New York – Remoto

🏄 California – Remote 🗽 New York – Remote

💵 $90.000 - $150.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🏆 Sucesso do Cliente

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Weflow | getweflow.com

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2021

☁️ SaaS

🤝 B2B

🤖 Inteligência Artificial

SaaS • B2B • Artificial Intelligence

A Weflow é uma plataforma de Revenue AI que automatiza a captura de dados do Salesforce, inteligência de conversas, inspeção de pipeline e previsões para melhorar a produtividade de vendas, visibilidade de pipeline e precisão das previsões. Utiliza agentes de IA para transcrever e resumir reuniões, atualizar automaticamente campos do CRM (por exemplo, MEDDIC), identificar riscos e percepções de negócios e gerar previsões e feedbacks de coaching para equipes de receita. A Weflow é oferecida como um produto SaaS para operações de receita, vendas, sucesso do cliente e equipes executivas em empresas em crescimento acelerado e grandes corporações.

Descrição

• Own a portfolio of our most important accounts, driving adoption, retention, and expansion • Work closely with late-stage prospects and existing customers, helping them create fast and impactful value with Weflow • Own retention and expansion across your book, turning strong onboarding and deep adoption into renewals and growth • Ensure seamless onboarding, adoption, retention, and revenue expansion • Build our Customer Success function from scratch and develop a strong network across the RevOps and Sales community globally

🎯 Requisitos

• 2-5+ years in Revenue Operations, Salesforce Administration, Customer Success or Solutions Engineering • Strong technical acumen with experience in CRM systems (Salesforce), data integrations, and working with RevOps teams • Experience in Revenue Operations and/or as a Salesforce admin is a plus • Experience leading implementation teams for highly complex products is a plus • Experience or deep knowledge of Salesforce data capture, pipeline management, and forecasting is a plus • Proven track record of those metrics and urgency around onboarding and implementations • Have shown curiosity and ability to implement AI to optimize processes within your department • Data-driven decision-making mindset, translating insights into actionable strategies • Strong cross-functional collaboration skills, working with Sales, Product, and Marketing to create a customer-first culture • Exceptional executive communication and stakeholder management skills.

🏖️ Benefícios

• Revenue-generating role, closely collaborating with the founders of Weflow • Competitive compensation, including performance-based incentives and equity • Opportunity to work closely with experienced RevOps & GTM leaders in high-growth companies across the entire Weflow customer base • High-impact position in a customer-, and velocity-driven culture • Flexible PTO, competitive compensation and equity • Great internal and external exposure to best-in-class businesses at the forefront of modern AI-driven revenue platforms.