Bilingual Dental Billing, Patient Support Virtual Assistant

🕒 3 dias atrás

🌐 México, El Salvador, +4 outros países – Remoto

🇲🇽 México – Remoto 🇸🇻 El Salvador – Remoto 🇨🇴 Colômbia – Remoto 🇳🇮 Nicarágua – Remoto 🇭🇳 Honduras – Remoto 🇵🇭 Filipinas – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

👻 Score fantasma 21%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Winning Assistants LLC

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

Na Winning Assistants, ajudamos médicos, profissionais de saúde e proprietários de negócios a economizar tempo, reduzir custos e expandir suas operações com assistentes virtuais altamente qualificados e em conformidade com a HIPAA. Nossos AVs lidam com tarefas como suporte administrativo, gerenciamento de consultórios médicos, marketing e atendimento ao cliente, permitindo que você se concentre no crescimento.

Descrição

• Process insurance claims, including appeals and denial management. • Verify insurance eligibility and benefits, including Medicare and Medicaid. • Provide billing and insurance follow-up support. • Answer inbound and outbound patient calls professionally. • Schedule and coordinate appointments. • Perform virtual receptionist duties and respond appropriately to patient inquiries. • Process and coordinate patient referrals. • Provide general dental front-office administrative support. • Support daily workflows through Open Dental and Practice by Numbers.

🎯 Requisitos

• Bilingual English and Spanish proficiency is required and non-negotiable. • Proven U.S. dental industry experience is required. • Experience with U.S. healthcare/dental insurance. • Hands-on experience with insurance claims processing. • Experience managing claim denials and appeals. • Experience working outstanding claims. • Strong insurance eligibility and benefits verification experience. • Hands-on Open Dental experience is preferred or similar tools. • Strong knowledge of dental and insurance terminology in both languages. • Confident and professional phone communication. • Familiarity with HIPAA and patient confidentiality requirements. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required. • Reliable laptop or desktop computer. • Stable high-speed internet connection (minimum 25 Mbps). • Noise-canceling headset. • Working webcam for virtual meetings. • Quiet and professional work environment.

🏖️ Benefícios

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to internal HIPAA compliance training, cybersecurity modules, and certification to help handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Training on communication, client management, productivity systems, and best practices. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by the client; paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on performance. • These are optional resources and client-approved allowances available to independent contractors; they are not employee benefits.