Medical Virtual Assistant – Prior Authorization, Billing Support

🕒 3 dias atrás

🇵🇭 Filipinas – Remoto

💵 $5 - $6 / hora

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👨‍💼 Assistente Executivo

👻 Score fantasma 9%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Winning Assistants LLC

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📣 Marketing

📦 Logística

Consulting • Marketing • Logistics

Na Winning Assistants, ajudamos médicos, profissionais de saúde e proprietários de negócios a economizar tempo, reduzir custos e expandir suas operações com assistentes virtuais altamente qualificados e em conformidade com a HIPAA. Nossos AVs lidam com tarefas como suporte administrativo, gerenciamento de consultórios médicos, marketing e atendimento ao cliente, permitindo que você se concentre no crescimento.

Descrição

• Manage prior authorization requests from submission through follow-up and resolution • Track pending authorizations and follow up on approvals and denials • Assist with medical billing and claims-related tasks • Review denied claims and investigate missing authorizations, incorrect patient information, and other discrepancies • Resolve outstanding claim holds and correct issues before submission or resubmission • Maintain accurate and up-to-date documentation in Athena EHR • Manage incoming and outgoing faxes through Athena • Monitor and process orders and assigned healthcare administrative tasks • Provide overflow phone support and assist with patient inquiries • Help with scheduling requests and route patients to the appropriate team member • Receive non-controlled medication refill requests and coordinate them with the clinical team • Collaborate with onsite medical assistants and other team members • Use Spruce for patient phone communication and coordination • Complete work accurately and on time, including authorizations, daily tasks, Athena orders and faxes, Spruce calls, claims, and claim holds

🎯 Requisitos

• Hands-on experience with Athena EHR / athenahealth • Experience working in primary care • Experience handling prior authorizations • Experience with medical billing, claims processing, denied claims, or claims resolution • Healthcare administrative or Medical Virtual Assistant experience • Strong spoken and written English communication skills • Clear and patient phone communication • Strong attention to detail and follow-through • Ability to organize multiple tasks and work effectively with a healthcare team • Experience with Spruce Health (nice to have) • Experience in home health, mobile primary care, palliative care, geriatric care, or other home-based healthcare settings (nice to have) • Experience supporting elderly or geriatric patients (nice to have) • Experience managing Athena faxes, orders, and claim holds (nice to have) • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection with minimum 25 Mbps • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment

🏖️ Benefícios

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Bonuses, incentives, or increased hours based on performance may be offered by some clients