Customer Service Representative

🕒 Outubro 3

🇵🇭 Filipinas – Remoto

💵 ₱660.000 - ₱680.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💝 Suporte ao Cliente

👻 Score fantasma 15%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Michael & Associates, Attorneys at Law

SiteLinkedInTodas as Vagas

51 - 200 funcionários

💼 Consultoria

📣 Marketing

⚖️ Jurídico

Consulting • Marketing • Legal

Michael & Associates, Attorneys at Law é um escritório de advocacia criminal sediado em Austin, Texas. Fundado por Ben Michael, um advogado premiado com quase uma década de experiência, o escritório é especializado na defesa de clientes contra diversas acusações criminais, incluindo DWI (condução sob influência de álcool ou drogas), posse de drogas, agressão e outras. Com uma equipe de advogados altamente experientes, a Michael & Associates busca oferecer uma representação jurídica personalizada e de alta qualidade, garantindo que os clientes alcancem os melhores resultados possíveis, priorizando a comunicação e a transparência durante todo o processo legal.

Descrição

• Contact courts to confirm case details, status, filing information, court dates, times, and locations. • Verify information using approved court resources and document findings accurately. • Identify discrepancies and escalate them appropriately. • Update case-management systems with verified information. • Prepare standardized motions and other documents using approved templates and case information. • Follow firm requirements for formatting, naming, filing, and quality control. • Follow up on pending motions and document status. • Request discovery and records from courts, agencies, prosecutors, law enforcement, and other authorized sources. • Follow up on outstanding requests. • Download, organize, and upload discovery, videos, offense reports, PC affidavits, and other case documents. • Verify that materials are complete and associated with the correct client and matter. • Complete New Case Contract Verification according to established procedures. • Locate and verify cause numbers and update case records. • Assist with LOR/MTSC-related administrative tasks. • Identify missing or inconsistent information and route issues to the appropriate Specialist Legal Assistant or supervisor. • Provide task-based support to Specialist Legal Assistants across different attorneys, metros, and caseloads. • Manage multiple assignments based on deadlines, priority, and operational needs. • Maintain accurate and timely updates in firm systems. • Communicate proactively when information is unavailable, a task cannot be completed, or additional action is required. • Protect confidential client and case information and follow firm data-handling and security policies.

🎯 Requisitos

• 5+ years of experience in administrative, legal support, customer service, clerical, or case-management roles serving an international company or clients. • Reliable PC/laptop, stable internet, and work-from-home setup. • Willingness to work night shifts, weekends, and holidays. • Strong written and verbal communication skills. • Strong attention to detail and organizational skills. • Ability to work independently and manage multiple priorities. • Proficiency in using computers and multiple software systems. • Ability to handle confidential information and meet deadlines. • Preferred: Experience in a law firm, legal services organization, court, government agency, or similar environment. • Preferred: Familiarity with legal terminology, court processes, discovery, motions, or case-management systems. • Preferred: Experience communicating with courts, government agencies, or other legal stakeholders. • Preferred: Experience working in a high-volume, deadline-driven environment.

🏖️ Benefícios

• Overtime Pay • Bonuses • Permanent Work-from-Home Setup – Enjoy the flexibility and convenience of working remotely. • Career Growth – Access opportunities for advancement and professional development. • Innovative Culture – Work in a collaborative, inclusive environment that values creativity and new ideas.