Disruption Partnerships Manager

🕒 Março 11

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ZeroFox

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2013

🔒 Cibersegurança

🔐 Segurança

🏢 Corporativo

💰 $74.000.000 Series D em 2020-02

Cybersecurity • Security • Enterprise

A ZeroFox é uma empresa de cibersegurança focada em soluções unificadas de cibersegurança externa, projetadas para proteger marcas, domínios e indivíduos contra ameaças digitais. Sua plataforma oferece uma variedade de serviços, incluindo gerenciamento de superfície de ataque externa, proteção de marca e domínio, inteligência de ameaças e capacidades de resposta rápida. A ZeroFox utiliza inteligência e processos automatizados para identificar vulnerabilidades, interromper ameaças em tempo real e proteger os clientes contra ciberataques, especialmente em mídias sociais e na dark web.

Descrição

• Support the development and management of a portfolio of strategic relationships with key online service providers (social networks, registrars, hosting platforms, and other relevant providers) to enhance ZeroFox’s disruption and takedown capabilities • Execute day-to-day partnership operations, including managing partner communications, tracking SLAs, and resolving escalations related to takedowns and digital risk remediation • Assist in developing and refining workflows and processes that improve the efficiency and speed of scam, impersonation, and brand infringement remediation • Serve as a point of contact for partner-related operational issues and escalations, coordinating with internal teams to drive resolution • Collaborate with Product and Engineering teams to surface partner feedback, document integration requirements, and support the incorporation of partner capabilities into the ZeroFox platform • Monitor and report on key partnership metrics, including takedown success rates, response times, and partner engagement • Stay current on industry trends, regulatory developments, and best practices in trust and safety, content moderation, and online abuse • Support the negotiation and ongoing management of partner agreements and operational frameworks

🎯 Requisitos

• Experience working in or with trust and safety teams at major social networks, domain registrars, or hosting platforms typically obtained in 2+ years, with proven relationships that can be leveraged on day one • Demonstrated ability to build and maintain working relationships with external organizations and cross-functional internal teams • Solid understanding of online trust and safety operations, including content moderation, abuse reporting, and takedown processes • Strong organizational and project management skills, comfortable managing multiple workstreams and partners simultaneously • Clear and effective communicator, able to convey operational and technical concepts to diverse audiences. • Problem-solving mindset with a strong attention to detail and ability to operate independently in a dynamic, fast-paced environment • Proficiency with collaboration and tracking tools (e.g., Salesforce, JIRA, Confluence, or similar). • Bachelor’s degree in a relevant field (e.g., Business, Communications, Cybersecurity, Law), or equivalent practical experience

🏖️ Benefícios

• Community-driven culture with employee events • Generous time off • Comprehensive health benefits & 401(k) plan with employer match • Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture