Manager I, Client Account Manager

Vaga não está no LinkedIn

🕒 2 dias atrás

🏄 California – Remoto

🏄 California – Remote

💵 $91.963 - $189.336 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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Zigsaw

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2016

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Descrição

• Lead and manage a portfolio of key client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors. • Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success. • Proactively pick up the phone and engage in meaningful conversations with customers and agencies about digital media, including CTV advertising. • Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts. • Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential. • Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives. • Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results. • Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives. • Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges. • Provide mentorship and support to junior account management team members. • Use AI to speed up optimizations: Leverage AI tools to quickly spot performance drivers and issues (e.g., ROAS trends, creative fatigue, pacing) and turn them into clear optimization actions for clients.

🎯 Requisitos

• Extensive experience (5+ years) in sales or account management in the digital advertising or performance marketing industry. • 1+ years management experience and proven track record of managing a world-class sales or account management team, including forecasting experience and achieving or exceeding revenue goals. • Strong understanding of the digital media and advertising landscape, with experience talking to customers and agencies about digital media, including CTV advertising. • Experience with digital media platforms, MMPs, or supporting tools, working with major agencies. • Strong comfortability with data, with the ability to analyze campaign performance metrics and provide actionable insights. • Curious mindset with a propensity to ask a lot of questions and seek opportunities for growth. • Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships. • Comfortable picking up the phone and engaging in conversations with customers and agencies about digital media. • Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives. • Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients. • AI-first, data-driven workflow: Comfortable using AI to accelerate analysis, forecasting, and client reporting while validating outputs against source-of-truth campaign and MMP data. • Bachelor's degree in business, marketing, advertising, or related field. • MBA or advanced degree in business or related field (optional). • Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets (optional).

🏖️ Benefícios

• Health insurance • Stock options • Professional development • Flexible work arrangements