Technical Program Manager

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3Pillar Global

1001 - 5000 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 Private Equity Round on 2021-10

SaaS • Enterprise • Artificial Intelligence

3Pillar Global is a modern application strategy, design, and engineering firm that specializes in delivering strategic software development initiatives for various industries. They offer a range of services, including application technology strategy, digital product engineering, data and analytics, and artificial intelligence development. 3Pillar Global focuses on helping organizations transform their bold ideas into breakthrough solutions by leveraging cutting-edge technologies such as generative and multimodal AI. They work with partners and clients across multiple sectors, including healthcare, financial services, insurance, media, and information services, to solve complex technology challenges and deliver high-performing results.

📋 Description

• Masterfully navigate complex client interactions and co-build agile team structures to ensure project success. • Lead global projects and program-level engagements with multiple, cross-functional teams. • Provide supervision, mentorship, and growth opportunities for managers within your engagements or practice area. • Utilize your full-cycle product development expertise and deep understanding of Agile methodologies to drive team efficiency and product quality. • Demonstrate your ability to manage complex solutions and multi-workstream engagements. Plan, resource, and deliver projects with a data-minded and methodical approach, ensuring accountability across all stages of work.

🎯 Requirements

• Full-cycle product development expertise - A proven track record of success in leading global projects and navigating complex client accounts, with at least 10 years of relevant leadership experience in product development. • 8+ years leading end-to-end program management for large-scale retail technology transformation initiatives, including POS modernization, store systems, and enterprise platform deployments across thousands of locations. • Leadership Skills: 5 years of leadership experience, with an exceptional ability to lead high-performing teams, manage other managers, and influence cross-functional collaboration. Executive-level communication skills are essential for engaging with technical and business stakeholders. • Technical Expertise: Demonstrated strength in Agile software development methodologies, managing actionable backlogs, and leading technical strategy for engagements. Your background will include significant experience in delivering digital products from conception to launch. • Strategic Vision: Ability to absorb complex information and communicate effectively to both technical and non-technical audiences. You'll have a strong understanding of the external business environment and its impact on strategy and operations. • Experience defining and maintaining program roadmaps covering feature delivery, release cadence, deployment governance, and post-production support in alignment with business and technology objectives. • Experience in designing and implementing deployment strategies (e.g., A/B rollout, phased releases) to minimize production risk and reduce store downtime. • Establish program KPIs, metrics, and ROI models; prepare executive and board-level reporting to support investment decisions and transformation funding. • Experience in identifying and implementing AI-driven operational improvements. • Education: Bachelor’s degree or higher in a related field. Relevant professional certifications and a record of continuous learning in product development and agile practices are highly desirable. • Executive level written and verbal english communication skills. Demonstrated success communicating with, influencing, and setting expectations with technical and business stakeholders. • 5 year of consulting experience, preferably in a professional services firm or in an internal consultancy to executive stakeholders

🏖️ Benefits

• Medical & dental insurance - with employee contributions • LTD, Life & AD&D insurance - employee paid • Paid time off • 10 Paid Holidays • RRSP with Employer Matching • Flexible work policy

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