Sales Support Specialist

🕒 September 30

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $83.3k - $133.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ABB

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Consulting • Logistics • Transport

<ABB> ABB is a global technology company specializing in electrification, industrial automation, robotics, motion, and power products and services. It designs, manufactures and services hardware such as motors, drives, medium- and low-voltage equipment, transformers, EV charging infrastructure, and robotic systems, and provides software and lifecycle services to utilities, industry, transport and infrastructure customers to improve efficiency and enable a low-carbon, digitally connected future.

📋 Description

• Support the Sales organization and customers throughout the sales process. • Adapt ABB’s products with customer applications to meet customer requirements/specifications. • Select optimized products and technology for adaptation. • Prepare relevant documentation. • Serve as a key technical resource for the assigned area. • Identify and cultivate new business opportunities by proactively prospecting and networking. • Offer technical advice and solutions on inquiries from customers, channels, and Sales Specialists about ABB products, systems, and applications. • Coordinate with Sales, Operations, Supply Chain Management, and other internal and/or external teams to resolve customer issues. • Maintain and organize customer data, update contact details, and log interactions inside the Salesforce CRM. • Maintain proactive communication with the sales team and other internal functions, providing relevant information to ensure customer satisfaction.

🎯 Requirements

• 5+ years of experience in electrical industry strongly preferred • Bachelors degree in Electrical or Mechanical engineering or related field • Customer-focused mindset with proven ability to respond quickly to customer needs. • Strong oral, written communication skills and presentation skills. • Professional fluency in English required. • Conversational or proficiency in Spanish a strong plus. • Excellent interpersonal skills. • Strong technical application, take-off, and proposal development skills desired. • Ability to utilize analytical software and sales tools preferred. • Ability and willingness to possess and maintain a valid driver's license. • Ability to travel 5-10% as needed. • Candidates must already have a work authorization that would permit them to work for ABB in the US.

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • ABB provides 11 paid holidays. • Vacation is provided based on years of service for hourly and non-exempt positions. • Salaried exempt positions are provided vacation under a permissive time away policy.