Key Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $68.3k - $100.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Develop and execute strategic account plans aligned with customer objectives and Abbott business priorities • Identify, map, and influence key stakeholders across healthcare systems • Build and maintain relationships with physicians, vascular surgeons, interventional radiologists, hospital administrators, and executive leaders • Negotiate agreements and support long-term customer commitments • Identify new business opportunities and generate demand for Abbott’s Endovascular portfolio • Provide technical and clinical expertise during live procedures and case reviews • Support product utilization in Cath Labs, Interventional Radiology Suites, and Operating Rooms • Educate customers on the safe and effective use of Abbott technologies • Demonstrate the clinical, operational, and economic value of Abbott solutions • Support the launch and adoption of new products and technologies • Analyze customer business needs and develop innovative solutions • Lead value-based discussions with executive-level stakeholders • Interpret financial and operational metrics • Monitor industry trends, competitive activity, and healthcare policy changes • Collaborate across Abbott divisions to deliver a One Abbott customer experience • Maintain account, customer, and opportunity information in OneForce CRM • Record customer interactions and maintain market intelligence and territory information • Monitor territory performance, market share, and sales trends • Prepare territory strategies based on sales data and account analytics • Deliver forecasting and business reporting • Partner with Clinical Specialists, Marketing, and internal teams • Support national and regional business initiatives • Share market insights and customer feedback • Promote teamwork and collaboration across divisions

🎯 Requirements

• Bachelor’s degree in Business, Life Sciences, Engineering, Healthcare, or a related field required • Minimum 3 years of successful sales experience selling complex products, solutions, or medical technologies • Proven experience managing strategic accounts and executive-level customer relationships • Demonstrated success in value-based and solution-oriented selling environments • Strong business and financial acumen • Experience within medical device, healthcare, vascular, cardiovascular, or related industries is strongly preferred • Proven ability to influence stakeholders and drive customer partnerships • Valid driver’s license required • Ability to travel within Canada (15–50% depending on territory) • Ability to travel internationally for training and meetings (approximately 5%) • Ability to communicate effectively in English • Experience supporting physicians in procedural environments is preferred • Knowledge of vascular, endovascular, cardiovascular, or interventional technologies is preferred • Experience utilizing CRM systems such as OneForce or similar platforms is preferred • Strong contract negotiation and strategic planning capabilities • Field-based position • Availability to support customer needs outside standard business hours when required • Frequent travel within assigned territory • Intermediate proficiency with Microsoft Office applications (Excel, PowerPoint, Word) • Experience working with CRM and business reporting tools

🏖️ Benefits

• Career development with an international company • Access to opportunities to grow and learn • Company recognition as a great place to work • Diversity and inclusion recognition • Support for working mothers, female executives, and scientists