Senior Application Analyst

🕒 September 17

🇺🇸 United States – Remote

💵 $78k - $156k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Perform business systems design and configuration, upgrades, and improvements for assigned technology platforms • Serve as primary support contact for application end-users • Identify and resolve application issues and issues affecting other application teams • Perform impact analysis of desired changes • Build and test system changes • Identify platform performance improvements and opportunities to enable business processes and requirements • Lead estimation of enhancement and support requests • Guide workflow design, configure and test system changes, and analyze technical issues • Liaise with business systems stakeholders and software vendor implementation staff • Develop understanding of operational needs and improve business workflows through technology • Participate in training and work with end users • Troubleshoot problems and questions • Provide end-user support for tracked issues • Review project and issue status with project leadership • Assign or delegate configuration and other activities to Application Analysts or Managed Services team members • Act as delegate for the Applications Manager during incident or problem resolution • Mentor junior analysts and provide peer leadership • Lead internal process design and documentation for continuous IT improvement • Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders • Uphold company mission, values, and Quality Management System policies and procedures

🎯 Requirements

• Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree • 5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role • Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry • Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire • Authorization to work in the United States without sponsorship • Demonstrated ability to perform the Essential Duties with or without accommodation • Preferred: applicable certifications, preferably Epic Professional Billing • Preferred: professional working knowledge in Health Care or Biotechnology • Preferred: professional working knowledge with agile delivery methodologies • Ability to work normal business hours and on-call, with potential for nights and weekends • Ability to travel approximately 5% of working time • Ability to lift up to 10 pounds for approximately 5% of a typical working day • Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day • Ability to comply with applicable personal protective equipment requirements • Strong analytical, problem-solving, organizational, interpersonal, and communication skills • Ability to work in a cross-functional and complex matrix environment • Ability to learn new software applications and adapt to change • Regular and reliable attendance

🏖️ Benefits

• Remote work arrangement (United States of America: Remote; Individual Office Exception Approved) • Opportunity to work on cancer diagnostics and life-changing healthcare technologies • Mentorship and leadership opportunities • Equal employment opportunity