Senior Application Analyst

🕒 September 17

🇺🇸 United States – Remote

💵 $78k - $156k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1888

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Abbott is a global healthcare company committed to advancing medical technologies and improving lives around the world. It offers a broad range of leading products in diagnostics, medical devices, nutrition, and branded generic medicines. Abbott's innovations such as the FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests are transforming diabetes management and COVID-19 response. Through its partnerships and initiatives, Abbott aims to foster health equity, improve access to healthcare, and address critical health challenges like malnutrition and infectious diseases. Abbott is also dedicated to sustainability and social responsibility, striving to make life-changing technologies accessible and affordable.

📋 Description

• Lead estimation of enhancement and support requests • Guide workflow design, configure and test system changes, and analyze technical issues • Liaise with business systems stakeholders and software vendor implementation staff • Analyze impact of desired changes and identify platform performance and business-process improvement opportunities • Develop understanding of operational needs to guide organizational workflows • Participate in training and work with end users • Troubleshoot problems and questions • Provide end-user support through tracking systems • Review project and issue status with project leadership • Assign or delegate configuration and other activities to Application Analysts or Managed Services team members • Act as delegate for the Applications Manager during incident or problem resolution • Mentor junior analysts and peers, and provide leadership in problem-solving • Lead internal process design and documentation for continuous IT improvement • Support and comply with the company’s Quality Management System policies and procedures • Work within cross-functional teams and communicate with project leadership, subject matter experts, and key stakeholders • Uphold company mission and values

🎯 Requirements

• Bachelor’s degree in Computer Science, Management Information Systems or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of Bachelor’s degree • 5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role • Subject Matter Expert in one or more of: patient identification workflows in the healthcare setting, revenue cycle, CRM & MyChart, Patient Registration, or lab order entry • Possession of or ability to obtain relevant Epic software application(s) certification within 8 weeks of hire • Authorization to work in the United States without sponsorship • Ability to work normal business hours and on-call, with potential for nights and weekends • Ability to travel approximately 5% of working time • Ability to perform essential duties with or without accommodation • Professional working knowledge in Health Care or Biotechnology • Professional working knowledge with agile delivery methodologies • Applicable certifications preferred, especially Epic Professional Billing • Strong analytical, problem-solving, organizational, interpersonal, and communication skills • Ability to work in cross-functional and complex matrix environments • Ability to learn new software applications and adapt to changing needs • Ability to operate telephone system, computer keyboard, and printer • Ability to lift up to 10 pounds for approximately 5% of a typical working day • Ability to work at a computer screen and/or type for approximately 90% of a typical working day • Ability to comply with applicable personal protective equipment requirements

🏖️ Benefits

• Remote work arrangement (Individual Office Exception Approved) • Equal employment opportunity protections • Potential for professional mentorship and development through mentoring and training activities