Manager, Patient Engagement

🔥 13 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Build strategic, long-term relationships with patient associations and stakeholders • Align priorities and plan activities that impact decision makers • Provide input on patient engagement, advocacy, and centricity across the patient journey • Improve the patient experience and inform corporate and brand strategies • Collaborate with people living with diseases and patient associations to identify priorities, unmet needs, and solutions • Develop and lead a proactive patient relations agenda • Develop and implement advocacy strategies and action plans with timelines, budgets, and stakeholder responsibilities • Coordinate and implement patient-centric initiatives supporting commercial strategies for a defined therapeutic area • Provide insights on trends and opportunities for patient strategy and brand plans • Collaborate with cross-functional teams to find solutions for patients • Monitor patient-related activities and report to brand teams • Partner with Area and Global teams on strategic programs suitable for Canada • Represent AbbVie at relevant meetings, including strategic patient association meetings • Identify innovative ways to learn from patients and communicate patient needs to Brand teams • Serve as an expert on patient associations’ strengths, challenges, and needs • Build relationships with functional leads in Marketing, Government Affairs, Market Access, Public Affairs, Medical Affairs, and other functions • Ensure written documentation, Code of Practice, and ACC reporting obligations are met • Report to the Lead, Patient Engagement • Cover Canada while working in the field

🎯 Requirements

• Three (3) to five (5) years of relevant experience • Bachelor in Communications, Sciences, Nursing, Public Affairs or any other relevant discipline • Advanced proficiency in English and French; preference to bilingual candidates • Experience working with patient associations • Experience in patient/stakeholder relations, market access and/or marketing • Experience working with cross-functional teams and brand team environment is an asset • Intermediate computer and software skills, including MS Office (Word, Excel and PowerPoint), Outlook and Internet • Ability to empathize with patients and build trusting relationships • Ability to build relationships with patient organizations • Ability to multitask across numerous stakeholders and projects • Ability to prepare and deliver effective presentations • Strategic verbal and written communication skills • Active listening and stakeholder needs assessment skills • Strategic thinking and ability to challenge the status quo • Ability to influence decision makers • Strong interpersonal skills • Autonomy and strong planning skills • Budget management skills • Strong project management skills • Knowledge of legislation and ethics for working with patients and patient associations • Understanding of media and communication trends • Understanding of provincial and federal political environments and healthcare systems • Ability to take key actions and demonstrate behavioral anchors supporting AbbVie leadership philosophy and attributes • Travel required about 20–25% of the time • Valid driver’s license and passport • Advanced English skills are essential for working with English-speaking employees, clients, and regions outside Quebec

🏖️ Benefits

• Employees can work remotely • Equal opportunity employer committed to operating with integrity, driving innovation, transforming lives and serving the community