Surgical Specialist – Vision Care

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AbbVie

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2013

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

AbbVie is a global pharmaceutical company that discovers and delivers innovative medicines and solutions to enhance lives. With a focus on addressing the world's toughest health challenges, AbbVie operates in over 175 countries, providing a wide range of products across areas like immunology, oncology, neuroscience, and aesthetics. Committed to scientific innovation, AbbVie invests heavily in research and development, aiming to produce first-in-class medicines. The company also emphasizes workplace diversity, sustainability, and patient support initiatives, ensuring positive impact for both its patients and the broader community.

📋 Description

• Customer & Account Management • Serve as the primary customer expert and manager of AbbVie's commercial relationships with External Experts and Key Accounts • Build deep, broad, and trust-based engagements within Key Account organizations • Develop a thorough understanding of customer priorities, organizational structure, and business environment to maximize sales • Act as the core customer advocate within AbbVie — surfacing issues, concerns, and priorities internally • Identify and develop new Key Accounts while growing existing ones • Strategic & Business Planning • Develop comprehensive, account-specific business strategies aligned with AbbVie's guidelines and values • Identify predictive and responsive opportunities to co-develop solutions within Key Accounts • Proactively identify and mitigate challenges to effective customer interactions • Conduct regular internal and external business territory performance reviews • Proficiently manage overall territory budget and resource allocation • Cross-Functional Collaboration • Maintain a macro view of customer relationships and work cross-functionally to maximize sales results • Ensure internal team members understand and execute against the customer strategy and sales expectations • Collaborate with AbbVie's Medical team to optimize product knowledge and business training • Execute national marketing programs in partnership with internal cross-functional teams • Surgical & Technical Support (Xen) • Provide technical support and guidance for Xen procedures in accordance with the approved Product Monograph and Directions for Use • Ensure product availability and readiness during procedures per hospital operational supply processes • Provide product knowledge and technical troubleshooting support specific to device and procedure technique • Offer peri-operative guidance (pre- and post-operative considerations) as approved through MIR and CS training modules • Identify opportunities to support surgeons and address gaps by leveraging cross-functional partners, both within and outside the OR

🎯 Requirements

• B.A. or B.S. degree or MBA combination of experience and education required • A minimum of 5 years of Sales and/or marketing/or head office operational experience • Experience in Surgical Sales is preferred • HCP background (Nurse, MD etc) is preferred • Key Account Management experience valued • A thorough understanding of the institutional/ Key Account healthcare sector preferred • Demonstrated track record of achieving and/or exceeding business results • Strong analytical and critical thinking skills • Strong business acumen and self-starter • Demonstrated leadership capabilities, listening and adaptability skills • Strong presentation and communication skills • Proven ability to effectively communicate cross-functionally within the company • Ability to effectively communicate with senior leaders both with customers & internally • Candidate must be fluent in English. Both verbal and written • Highly collaborative with a customer-centric mindset • Able to travel up to 75% of the time

🏖️ Benefits

• Innovative work culture • Professional development • Paid time off: vacation, holidays, personal days, and volunteer days. • Employee stock purchase • Wellness spending account • Flexible health insurance • Retirement savings programs • Bonus plan