Implementation Project Manager

🕒 June 5

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Absorb Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

☁️ SaaS

📚 Education

🏢 Enterprise

💰 $59M Private Equity Round - Absorb LMS on 2017-09

SaaS • Education • Enterprise

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

📋 Description

• Own the software implementation process (average duration of 8 weeks) for new clients, end-to-end via phone, by email, and/or virtual meetings. • Gather and document requirements, confirm project scope, and work with clients to develop achievable timelines and program goals. • Act as a client partner and liaison for cross-departmental collaboration and resource management. • Support and implement additional products and integrations such as RESTful API, CRM/HRM integrations, etc. • Provide in-depth training on our LMS (Learning Management System), including best practices and workflows customized to each client’s needs. • Manage a portfolio of projects, maintaining a high level of quality while coordinating multiple projects at once.

🎯 Requirements

• 2-5 years in Client Onboarding or Implementation and Project Management, working in software implementations, or similar experience. • Previous training experience / software training experience. • Understanding of basic online/SaaS (Software as a Service) concepts. • Proven time management skills. • Project oriented mindset. • Previous LMS admin or training experience. • Knowledge in the adult learning and E-learning industry • PMP or formal project management experience. • Previous experience working with data import tools.

🏖️ Benefits

• Fully remote-first work with flexible work arrangements 🏡 • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘 • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦 • Endless opportunity for career growth and internal mobility 🌱 • Employee driven DE&I programs 🫶