
51 - 200 employees
Founded 2007
đź’Ľ Consulting
📦 Logistics
📣 Marketing
đź’° $2.3M Seed Round - Abstra on 2022-01
Consulting • Logistics • Marketing
Abstra is a nearshore LATAM technology services company that provides staff augmentation, dedicated teams, software outsourcing, and managed IT services to U. S. and international clients. They deliver custom software development (web and mobile), UX/UI design, QA/testing, and platform & infrastructure work (DevOps/SRE), and offer Data & AI capabilities including data engineering, ML engineering, MLOps, and data science. Abstra emphasizes time-zone alignment, bilingual LATAM talent, cost-effective nearshore delivery, and long-term partnership models to help companies scale engineering capacity and accelerate roadmaps.
đź•’ July 2
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
đź”§ ServiceNow
đź‘» Ghost score 58%
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51 - 200 employees
Founded 2007
đź’Ľ Consulting
📦 Logistics
📣 Marketing
đź’° $2.3M Seed Round - Abstra on 2022-01
Consulting • Logistics • Marketing
Abstra is a nearshore LATAM technology services company that provides staff augmentation, dedicated teams, software outsourcing, and managed IT services to U. S. and international clients. They deliver custom software development (web and mobile), UX/UI design, QA/testing, and platform & infrastructure work (DevOps/SRE), and offer Data & AI capabilities including data engineering, ML engineering, MLOps, and data science. Abstra emphasizes time-zone alignment, bilingual LATAM talent, cost-effective nearshore delivery, and long-term partnership models to help companies scale engineering capacity and accelerate roadmaps.
• Design and develop ServiceNow applications, custom tables, forms, and workflows to meet business requirements. • Build and maintain server-side scripts, including business rules, script includes, scheduled jobs, and fix scripts. • Develop client-side scripts, including client scripts, UI policies, UI actions, and UI macros. • Create and maintain integrations using REST APIs, SOAP web services, and ServiceNow IntegrationHub spokes. • Build automated workflows using Flow Designer and legacy Workflow Editor. • Design and develop Service Catalog items, variable sets, and catalog client scripts. • Write and maintain custom reports, dashboards, and Performance Analytics configurations. • Participate in code reviews and maintain coding standards defined by the platform team. • Use Update Sets for source configuration management and promote changes through Dev/Test/Prod environments. • Collaborate with administrators, architects, and business analysts on feature design and solutioning. • Write unit tests and use ServiceNow Automated Test Framework (ATF) for regression testing. • Troubleshoot and debug platform issues, script errors, and integration failures. • Produce technical documentation for developed solutions.
• Proficiency in JavaScript (ES5/ES6) and ServiceNow GlideRecord, GlideSystem, and GlideAjax APIs. • Hands-on experience with ServiceNow Studio and scoped application development. • Experience building REST and SOAP integrations within ServiceNow. • Solid understanding of the ServiceNow data model: tables, dictionary, relationships, and inheritance. • Proficiency with Flow Designer and ServiceNow IntegrationHub. • Experience with Update Sets and multi-environment deployment workflows. • Familiarity with ServiceNow Automated Test Framework (ATF). • Understanding of the ServiceNow security model: ACLs, roles, and data policies. • Knowledge of HTML, CSS, and AngularJS as used in ServiceNow portals. • Familiarity with Service Portal widget development using Bootstrap, SCSS, and Angular. • Ability to read and interpret requirements, produce technical designs, and communicate estimates. • Experience working in Agile/Scrum development teams with sprint ceremonies. • Experience with ServiceNow App Engine custom application development. • Familiarity with ServiceNow Virtual Agent / Conversational Interfaces. • Exposure to ServiceNow ITOM (Discovery, Event Management) or HRSD modules. • Knowledge of MID Server configuration for orchestration and discovery. • Experience with source control (Git) and CI/CD pipeline integration for ServiceNow. • Familiarity with JSON, XML, and SOAP/WSDL for integration troubleshooting. • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent experience. • ServiceNow Certified Application Developer (CAD) is a plus. • ServiceNow Certified Implementation Specialist (CIS) in ITSM or relevant module is a plus. • ITIL Foundation is a plus. • Strong analytical thinking and creative problem-solving ability. • Good written and verbal communication; able to explain technical solutions to non-technical stakeholders. • Collaborative and receptive to code review feedback; ability to give and receive constructive input. • Organized, with good time management and ability to handle multiple concurrent tasks. • Intellectually curious; proactive about learning new ServiceNow capabilities and best practices.
• Opportunities for professional growth and development. • A collaborative and inclusive work environment. • The chance to work on impactful projects with a talented team. • Excellent compensation in USD. • Hardware and software setup.
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đźź Senior
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đź”§ ServiceNow
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