AI Tool Support Engineer

🕒 October 14

🏛️ District of Columbia, Virginia, +1 more states – Remote

🏛️ District of Columbia – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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• Open for 27 days.
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Accenture Federal Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Accenture Federal Services is a division of Accenture that focuses on delivering technology and consulting services to the U. S. federal government. With capabilities in cloud, cybersecurity, data and artificial intelligence, digital engineering, and emerging technologies, Accenture Federal Services supports federal agencies in achieving mission-critical outcomes through innovation and technological advancement. The company emphasizes building secure, scalable solutions, enhancing decision-making with data-driven insights, and transforming digital infrastructures to meet complex governmental needs. By leveraging advanced R&D and human-centered design, they aim to improve the performance and resilience of government operations.

📋 Description

• Develop IT cybersecurity strategies and roadmaps aligned with business goals • Leverage CMMC, NIST-800-171, and CIS cybersecurity frameworks • Drive security enhancement innovations across infrastructure workstreams • Assess security issues within IT infrastructure • Build and implement enterprise security measures • Evaluate technologies and processes that enhance security capabilities • Develop and implement security enhancement solutions • Respond to information security issues requiring infrastructure action • Serve as a technical escalation point for IT Cyber team activities • Create and escalate P1 incidents for critical vulnerability response • Review and evaluate Wiz for Gov vulnerability findings for escalation and remediation • Manage security vulnerabilities across AFS infrastructure • Drive server patch compliance and removal of end-of-life software • Create, test, document, and deliver deployable work products • Support Product Owner backlog refinement and sprint planning • Gather user and stakeholder feedback • Decompose sprint stories into tasks and estimate effort • Communicate progress and escalate impediments

🎯 Requirements

• U.S. Citizen located on U.S. soil (mandatory) • Cyber Security Experience • Experience with Agile methodology • Ability to work independently on moderately complex tasks and collaborate effectively • Work authorization in the United States without current or future visa sponsorship requirement • Cloud Security Posture Management experience with Azure, AWS, or GCP (bonus) • Experience with Wiz.io’s Wiz for Gov platform (bonus)

🏖️ Benefits

• Collaborative and caring community • Hands-on experience • Certifications • Industry training • Equal employment opportunities • Reasonable accommodations for disabilities or religious observances

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