Inbound Customer Service Representative

Job not on LinkedIn

🕒 6 days ago

🏈 Alabama, North Carolina, +4 more states – Remote

🏈 Alabama – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote

💵 $11 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ACC Premiere

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

ACC Premiere is a contact center and customer experience outsourcing firm that provides high-touch customer support, technical troubleshooting, crisis management, and sales support for consumer brands. The company implements and customizes CRM systems, leverages AI-powered contact center solutions, cloud telephony, analytics, and process re-engineering to deliver actionable insights and improve lifetime customer value. ACC Premiere partners with enterprise CPG, food & beverage, healthcare/pharma, retail and DTC brands to manage consumer affairs, recalls, and volume surges while optimizing performance and compliance.

📋 Description

• Consult with customers to understand their scheduling needs and determine the best option • Deliver exceptional service experiences for consumers of well-known brands through phone • Adapt to different types of customers and use positive language to represent yourself and the Company • Complete product training and systems training • Attend live remote training • Work Monday-Friday • Complete first-shift daytime training and work the second shift after training, consisting of afternoons and evenings

🎯 Requirements

• High school diploma required • Minimum of 2 years customer service experience in a call center environment • Experience supporting brand products and services • Excellent written and verbal communication skills • Experience with diagnosing and troubleshooting • Familiarity with supporting consumer products and/or services • Excellent verbal communication skills • Dedicated home office workspace, ideally a separate room with its own door • Adequate space to set up the workstation • Ability to hardwire internet with a direct connection to the router • Three power connections • No personal disruptions during scheduled hours • Continuous availability throughout the shift • 100% attendance required during training

🏖️ Benefits

• Paid training • Equipment supplied by the employer • Promote-from-within culture • Employee-centric work environment • Live remote training