
201 - 500 employees
🏗️ Construction
📦 Logistics
🏠 Real Estate
Construction • Logistics • Real Estate
Accuserve Solutions is a leading provider of integrated services in the home repair and restoration industry. Their innovative approach, known as the Managed Repair Experience SM, connects property owners, contractors, and insurers to create a seamless and efficient restoration process. Accuserve offers a wide range of services including claims management, damage assessment, repairs, and restoration, with a focus on empathy, expertise, and accuracy. They cater to homeowners, contractors, and insurance carriers, delivering solutions in areas such as water mitigation, window and exterior services, and content valuation. Accuserve emphasizes technology and training, providing IICRC-approved ASD courses and fostering a culture of care and innovation across the property claims ecosystem.
🕒 September 29
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201 - 500 employees
🏗️ Construction
📦 Logistics
🏠 Real Estate
Construction • Logistics • Real Estate
Accuserve Solutions is a leading provider of integrated services in the home repair and restoration industry. Their innovative approach, known as the Managed Repair Experience SM, connects property owners, contractors, and insurers to create a seamless and efficient restoration process. Accuserve offers a wide range of services including claims management, damage assessment, repairs, and restoration, with a focus on empathy, expertise, and accuracy. They cater to homeowners, contractors, and insurance carriers, delivering solutions in areas such as water mitigation, window and exterior services, and content valuation. Accuserve emphasizes technology and training, providing IICRC-approved ASD courses and fostering a culture of care and innovation across the property claims ecosystem.
• Own day-to-day performance for an assigned region • Deliver high-quality customer service to clients, contractors, and property owners • Monitor contractor performance and conduct regular coaching to ensure Service Level Agreements are met • Ensure regional staffing and coverage by working with contractors and internal partners • Conduct routine contractor check-ins to review active claims and address challenges • Ensure assignments are handled efficiently and consistently • Organize and lead in-person regional meetings with contractors and key stakeholders • Travel approximately 40%-50% throughout the Dallas/Fort Worth region to meet homeowners and contractors • Resolve issues and conflicts between property owners, clients, and contractors • Attend regional industry events and conferences to support brand presence and contractor recruiting • Partner with internal teams to maintain smooth operations
• BA/BS or equivalent professional experience • 3+ years of experience in contractor or vendor management, construction, reconstruction, property claims, or insurance • Valid driver’s license required • Ability to travel 40%-50% within the assigned region, including possible overnight stays • Prior experience with roofing, windows, siding, and/or water mitigation; adjusting or contracting experience is a plus • Solid understanding of residential or commercial construction practices • Strong problem-solving and conflict-resolution skills with a customer-first mindset • Proficiency in Microsoft Office; claims and estimating systems experience is a plus • Excellent communication, organization, and time-management skills • Comfortable working independently in a remote environment while staying accountable and responsive • High ethical standards with commitment to integrity and confidentiality • Ability to manage multiple priorities and stakeholders simultaneously • Regular and reliable attendance • Proficiency with Microsoft tools, laptops, tablets, and applications • Reliable high-speed home broadband internet with minimum 10 Mbps download and 1 Mbps upload speeds • Ability to connect to home internet via ethernet cord when working remotely
• Remote work opportunity from a home office within the assigned region • Accuserve’s Human Centric Value Proposition • Community-focused culture grounded in compassion • Opportunity to attend regional industry events and conferences
Apply Now🕒 September 29
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