Account Director

🔥 2 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $90k - $115k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 0%

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Acosta

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1927

💼 Consulting

🍽️ Food & Beverage

📦 Logistics

💰 Venture Round on 2003-01

Consulting • Food & Beverage • Logistics

Acosta is a leading sales and marketing agency that connects brands with consumers across various retail and foodservice channels. The company leverages proprietary data, integrated marketing strategies, and retail execution services to enhance brand visibility and influence purchase decisions. With over 100 years in business, Acosta helps clients navigate the complexities of both brick-and-mortar and online marketplaces, ensuring their products are positioned effectively within the competitive landscape.

📋 Description

• Oversee the day-to-day health, performance, and delivery of a portfolio of proprietary B2B conferences, trade shows, and experiential activations • Drive account growth, retainer and staffing models, operational performance, and financial efficiency • Partner with Creative, Strategy, Integrated Production, Operations, Finance, Analytics, and Project Management leaders • Build, mentor, and manage high-performing account teams • Own portfolio direction, client partnership, team capacity, delivery quality, financial outcomes, and growth • Serve as a senior trusted advisor to client leaders and lead senior-level conversations, reviews, workshops, presentations, and escalations • Develop account growth strategies, operating models, proposals, pricing strategies, and pitch development • Oversee the experiential lifecycle from strategy and concept development through planning, production, execution, measurement, and optimization • Establish scopes, workbacks, governance, staffing plans, decision rights, operational roadmaps, communication, documentation, quality control, reporting, and post-event learning • Anticipate risks, resolve complex issues, lead escalations, and support onsite delivery and critical workstreams • Own portfolio-level revenue visibility, forecasting, budgets, reconciliations, profitability, estimates, scopes of work, retainers, change orders, and commercial assumptions • Lead, coach, and develop account talent through feedback, career development, and succession planning

🎯 Requirements

• 10+ years of account leadership or client service experience within an experiential marketing, event marketing, sponsorship/activation, or integrated marketing agency • Demonstrated success leading complex experiential portfolios including conferences, trade shows, sponsorships, activations, tours, hospitality, employee experiences, and hybrid programs • Experience serving as a senior client partner across complex stakeholder organizations • Experience leading and developing account teams and directing cross-functional teams across Strategy, Creative, Production, Operations, Project Management, Finance, Analytics, and field execution • Strong commercial experience with portfolio budgeting, forecasting, scopes of work, staffing plans, retainers, change management, reconciliation, profitability, and resource efficiency • Experience identifying and converting organic growth opportunities, contributing to new business, and expanding integrated agency services • Deep understanding of live-event planning and production, staffing, vendor management, logistics, risk management, onsite execution, and post-program measurement • Experience working across both B2B and B2C programs • Bachelor’s degree in marketing, communications, business, or a related field, or equivalent relevant experience is preferred • Meaningful hands-on experience delivering live events, activations, conferences, sponsorships, trade shows, hospitality programs, tours, or other brand experiences