Senior Product Manager - New Product, Global Legal Tech SaaS

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 C$120k - C$140k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Actionstep

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

☁️ SaaS

💰 Venture Round on 2020-09

Legal • SaaS • Legal Services

Actionstep is a modern, adaptable law firm management platform that provides midsize law firms with tools to transform their practices into top-performing businesses. With features like document automation, client intake, workflow automation, and comprehensive legal accounting, Actionstep helps firms work efficiently, delight clients, manage profitability, grow sustainably, and oversee operations. The platform incorporates AI to streamline legal processes, improve time capture, client intake, filing, and administration, while safeguarding client and firm data. Actionstep supports various areas of law practice such as bankruptcy, family, and litigation law, and integrates with Microsoft Office 365 to enhance productivity across legal operations.

📋 Description

• Maintain assigned products and manage product planning, requirements, new features, functionality, and integrations • Deliver unique value-based products based on customer insights • Create product vision and strategy, product governance, and senior stakeholder communication • Build and launch SaaS B2B products for enterprise customers and multiple user personas • Build and bring AI-powered features and products from concept through go-to-market • Own strategic product direction based on commercial rationale and insights • Coordinate feature launches, including testing, documentation, training, customer communication, and adoption measurement • Generate, organize, and prioritize feature ideas and maintain the product roadmap • Design product enhancements and communicate designs through diagrams and product artifacts • Produce opportunity briefs, prioritized roadmaps, product specifications, user stories, wireframes, and customer-facing documentation • Lead, motivate, and develop engineering and design team members • Operate within a collaborative, matrixed global organization • Monitor industry trends, complementary products, partners, and innovative technologies • Contribute to company-level product planning and strategic roadmap development • Conduct data gathering, competitive reviews, customer analysis, and market sizing with product research • Build relationships with internal and external stakeholders • Participate in customer, partner, and internal meetings • Lead customer discovery sessions, beta programs, and user research with legal professionals • Represent Actionstep at webinars and industry conferences and translate feedback into product improvements • Pursue professional development and thought leadership • Contribute to process improvement, department culture, knowledge sharing, and health and safety initiatives • Undertake other reasonable duties as required

🎯 Requirements

• 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bringing products to market and delivering product features aligned with company goals and strategy • Proven ability to bring AI-powered products to market and understand defensible AI capabilities • Expertise in agile product development methodologies • Experience with Azure DevOps, Notion, Pendo, and Miro • Strong understanding of user-centered design principles and experience working with design and UX teams • Strong track record of successful product launches within strict timelines • Ability to solve business and technical problems pragmatically • Strong project management skills and ability to manage multiple workstreams • Understanding of product lifecycle management, user experience design, and market analysis • Experience with product roadmaps, stakeholder collaboration, cross-functional leadership, and data-driven decision-making • Experience creating, prioritizing, and recommending epics and features • Ability to work remotely; travel is part of the role for team engagement and cross-functional meetings • Working knowledge of application performance and analytics • Experience researching, defining, and documenting market, product, and platform requirements • Strong understanding of customer needs, pain points, and similar technologies • Ability to track project progress and initiatives against the roadmap • Exposure to the legal industry is desirable • Suitable Criminal Record Check • Ability to work independently and in cross-functional teams • Ability to manage multiple streams of work effectively • Strong time management, communication, interpersonal, teamwork, and collaboration skills • Ability to build trust, negotiate, and influence senior cross-functional stakeholders without direct authority • Excellent written and verbal communication skills

🏖️ Benefits

• Medical, dental, vision offerings • RRSB with company match • Flexible working and PTO • Take your birthday off • Frequent team-building events • Fantastic training and development opportunities • Accommodations are available on request for any part of the recruitment process

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