Senior Business Analyst

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Logo of Acumatica

Acumatica

501 - 1000 employees

Founded 2008

🏭 Manufacturing

💼 Consulting

📦 Logistics

💰 $25M Series C on 2018-06

Manufacturing • Consulting • Logistics

Acumatica is a leading provider of cloud-based Enterprise Resource Planning (ERP) software, offering a comprehensive suite of business management applications. Their platform is designed to help midmarket companies streamline operations and improve efficiency through integrated solutions for financial management, construction, distribution, manufacturing, and retail management. Known for its exceptional usability and flexible licensing options, Acumatica provides tools that empower collaboration, automation, and real-time insights across multiple business departments. Their solutions are industry-focused, helping companies connect and manage every aspect of their business in the cloud, enabling growth and innovation through modern, cross-module workflows.

📋 Description

• Lead analysis and discovery for complex business scenarios, customer pain points, and product requirements • Own feature and enhancement design, including functional specifications, workflows, process flows, mockups or wireframes, and acceptance criteria • Assess business impact, backward compatibility, dependencies, and data or integration risks • Decompose initiatives into technical user stories and development tasks • Provide functional expertise across distribution workflows including sales, purchasing, warehousing, inventory, pricing, freight, and tax • Analyze and document data flows and integration requirements with external operational systems • Partner with developers, QA, technical writers, support, implementation teams, and external partners • Develop test plans and scenarios; perform acceptance testing and verify corrected defects • Lead readiness for UAT, releases, deployments, demonstrations, training, and post-go-live support • Investigate escalated support issues, contribute to root-cause analysis, maintain documentation, and identify product and process improvements

🎯 Requirements

• Bachelor's degree in Business, Supply Chain, Information Technology, Computer Science, Systems Analysis, or a related field; equivalent relevant experience may be considered • 5+ years of experience in business or system analysis, ERP functional consulting, or product analysis • 4+ years of experience in Supply Chain, Sales, Purchasing, Warehousing, Inventory Management, or E-commerce • Experience owning complex or cross-functional initiatives and developing functional specifications and workflow diagrams • Ability to lead requirements from discovery through design, development, testing, and release • Ability to translate business needs into technical user stories with acceptance criteria, process flows, and mockups or wireframes • Experience working with developers, quality teams, and business users • Advanced analytical and problem-solving skills • Strong written and verbal communication, facilitation, and stakeholder-management skills in English • Ability to work independently, manage multiple high-priority initiatives, navigate ambiguity, and provide functional guidance or peer review • Quality-focused mindset, curiosity, and ability to learn new business and technical concepts quickly • Availability to work primarily in the Eastern Time Zone • Experience with cloud ERP platforms, preferably Acumatica • Understanding of fuel distribution, logistics, downstream energy operations, or related workflows • Experience with ERP integrations, APIs, or web services, including REST or SOAP • Working knowledge of SQL, JSON, or XML is beneficial • Familiarity with financial and accounting workflows, fuel pricing, freight management, excise tax, reporting, or multi-entity operations • Experience with Agile product development tools such as Jira, Confluence, and Moqups or similar wireframing tools

🏖️ Benefits

• Remote work option • Work/life balance • Exceptional professional and financial growth potential • Collaborative and high-energy culture • Flexible deployment options • Affirmative Action and Equal Opportunity Employer • Reasonable accommodation for disabled job seekers

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