Adams Publishing Group LLC
1001 - 5000 employees
Founded 2014
💼 Consulting
📣 Marketing
📱 Media
Consulting • Marketing • Media
Adams Publishing Group LLC is a media company focused on providing news and advertising solutions to communities across the United States. With a reach of over 34 million people each month, the company publishes newspapers, digital magazines, and offers commercial printing services. Their commitment to local journalism and community engagement is at the core of their operations, adapting to the evolving needs of the audience they serve.
Customer Service Representative
Job not on LinkedIn
🕒 January 12
🌲 North Carolina – Remote
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 53%
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Adams Publishing Group LLC
1001 - 5000 employees
Founded 2014
💼 Consulting
📣 Marketing
📱 Media
Consulting • Marketing • Media
Adams Publishing Group LLC is a media company focused on providing news and advertising solutions to communities across the United States. With a reach of over 34 million people each month, the company publishes newspapers, digital magazines, and offers commercial printing services. Their commitment to local journalism and community engagement is at the core of their operations, adapting to the evolving needs of the audience they serve.
📋 Description
• Provide the highest level of customer service and satisfaction • Listen to customer concerns and handle complaints in a professional and timely manner • Review and update customer accounts and transactions while resolving issues
🎯 Requirements
• High school diploma, GED or suitable equivalent • 1+ years of customer service experience • Excellent phone etiquette • Proficient computer skills, including the ability to type at least 40 WPM • Reliable, self-starter with a positive and collaborative attitude • Outstanding communication skills, both verbal and written • Proven organizational skills • Ability to sit at a desk for extended periods • Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule
🏖️ Benefits
• competitive hourly wage • bonus
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