Legal Customer Service Representative – Retainer Specialist

Job not on LinkedIn

🕒 June 30

🐊 Florida, Illinois, +10 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Advocacy Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

⚕️ Healthcare Insurance

💼 Consulting

Healthcare • Healthcare Insurance • Consulting

Advocacy Solutions is a company that specializes in providing a turnkey reimbursable behavioral health screening platform. Designed for family practices and various specialty practices, their solutions aim to enhance patient care, improve MIPS and MACRA scores, generate additional income streams, and ensure that workflow remains uninterrupted. Their commitment to prevention is encapsulated in their tagline and the Hippocratic Oath they reference.

📋 Description

• Answer calls on auto dialer from potential clients. • Patiently explain the documents to the clients. • Walk the clients through the process of how to electronically sign documents via text and email. • Document the calls accordingly so that our phone system can dial the next call. • Performs other related duties as assigned.

🎯 Requirements

• Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms. • Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email. • Must have a friendly, professional telephone voice. • Must be patient with clients. • Must be a problem solver. • Must be an independent worker. • Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day. • Ability to function well in a high-paced and at times stressful environment. • Proficiency with Microsoft Office Suite and general computer proficiency. • Reliable and dependable attendance is essential. • Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST. • Bilingual is preferred.

🏖️ Benefits

• health, dental, and vision insurance • company paid life insurance and disability insurance • 401(k) plan with an employer match • paid time off after 90 days of employment • ten company paid holidays