Revenue Operations Analyst II

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Affirm

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

📋 Description

• Design and optimize top of funnel merchant lifecycle processes from Marketing touch through Contact creation, Account readiness, and Discovery handoff, emphasizing automation, data quality, and documentation • Define and own lead routing logic, automation triggers, and lifecycle dependencies governing lead and account movement through the top of funnel; partner with Business Systems for implementation • Own cross-functional initiatives end to end across Sales, Marketing, Partnerships, Legal, Product, Revenue Ops, Analytics, and other teams • Support attribution tracking and funnel conversion analysis for Marketing, BDA, and early funnel performance • Own workflow automations such as Slack notifications, cross-tool workflows, and process triggers to improve speed-to-lead and reduce manual work • Collaborate with Business Systems to improve Salesforce and adjacent GTM tooling for lead and account management efficiency and data integrity • Train and support revenue teams on top of funnel processes and tooling changes with Revenue Enablement

🎯 Requirements

• BA/BS or equivalent 4-year degree required • 2+ years of revenue operations, sales operations, or marketing operations experience • Proficiency in Salesforce; administrator experience is a plus • Familiarity with marketing automation platforms such as Pardot and HubSpot • Mastery of Excel / Google Sheets • Solid understanding of business intelligence tools • Experience with lead lifecycle management, lead routing tools, data enrichment tools, lead scoring, or attribution frameworks is preferred • Prior experience in data analysis, reporting, and funnel performance measurement • Ability to manage and maintain key stakeholder relationships in a fast-paced environment • Strong organization, growth mentality, and bias toward documenting and systematizing repeatable processes

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount • Equity rewards • Monthly stipends for health, wellness and tech spending • Reasonable accommodations during the hiring process