Staff Product Manager, App Platform – Experience

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Affirm

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

📋 Description

• Define and drive the long-term vision for Affirm’s core consumer experience across app, web, and future consumer surfaces. • Own foundational experience domains including navigation, information architecture, design systems, shared UX frameworks, and platform capabilities. • Lead major experience initiatives, including large-scale redesigns and structural improvements to the consumer journey. • Partner closely with Mobile and Web Engineering teams to shape the architecture, capabilities, and developer experience of Affirm’s consumer platforms, including our React Native application stack. • Help define the shared capabilities, navigation patterns, component frameworks, and platform investments that enable product teams to build high-quality experiences consistently across React Native and web surfaces. • Establish principles, standards, and frameworks that help product teams deliver consistent and intuitive experiences. • Create scalable approaches for common consumer experience patterns across onboarding, discovery, personalization, engagement, servicing, and account management. • Serve as a strong advocate for consumers, ensuring that user needs remain at the center of product and platform decisions. • Drive alignment across multiple organizations and influence roadmaps without direct authority. • Establish mechanisms that raise the quality bar across the Consumer organization, including experience reviews, standards, and governance processes. • Use research, experimentation, analytics, and product judgment to identify opportunities to improve the overall consumer experience.

🎯 Requirements

• 8+ years of product management experience building consumer technology products at scale. • Demonstrated success leading highly cross-functional initiatives that span multiple teams and product areas. • Strong consumer product instincts and exceptional product taste. • Experience owning or influencing core mobile and web experiences, navigation systems, information architecture, platform experiences, or design systems. • Experience partnering deeply with Design and Engineering organizations to deliver polished consumer experiences. • Experience partnering closely with engineering teams building large-scale consumer applications, including experience working within React Native environments. While deep technical expertise is not required, you should be comfortable shaping product strategy for shared platform capabilities and mobile architecture decisions. • Strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints. • Exceptional communication, stakeholder management, and organizational influence skills. • Proven ability to build alignment and drive outcomes in complex environments without direct authority.

🏖️ Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount