Implementation Manager

🕒 September 2

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 11%

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Logo of Aidoc

Aidoc

201 - 500 employees

Founded 2016

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Aidoc is a healthcare AI company that builds clinical artificial-intelligence solutions and an enterprise AI platform (aiOS) to analyze medical imaging, prioritize findings, activate care teams, and integrate with hospital IT/EHR systems. Its portfolio includes FDA-cleared algorithms for radiology, cardiology, neurovascular and vascular use cases (stroke, PE, aneurysm, aortic disease, etc. ), and tools for care coordination, patient management, and systems integration to enable AI at scale in health systems. Aidoc positions itself as improving clinical workflows, reducing time-to-notification and treatment, and helping health systems deploy and govern AI.

📋 Description

• Overall ownership of product delivery projects: Lead and manage the projects of onboarding new customers on the Aidoc platform, expanding and upgrading existing customers, including planning and execution of Aidoc's solutions' delivery projects. • Function as the key technical stakeholder in implementation processes, leading architecture discussions with customers' IT teams across system, networking, medical imaging and interfaces. • Lead setup, troubleshooting, acceptance testing and go-lives. • Build strong relationships with customers' technical teams as the first exposure of Aidoc's R&D to the customer. • Make data-driven conclusions and act upon them to optimize the solution's technical setup and performance. • Generate creative product and feature offerings by combining knowledge of Aidoc's solution features and capabilities with understanding of each customer. • Work with the Product team on requirements definition and design. • Work closely with Customer Success and Sales departments.

🎯 Requirements

• Bachelor’s Degree in Engineering or equivalent certifications in a related technical discipline. • At least 4 years of customer-facing or technical-operations related experience, working directly with customers in the US / EU markets. • Demonstrated experience in Healthcare IT, including working with customers to optimize systems for their needs based on an understanding of their system' architecture. Experience in Radiology IT (PACS, RIS, and dictations systems) as well as EMR is an advantage. • Proven ability to work with data and make data-driven decisions. • Structured thinking and capability to drive a technical project to completion (both initial and ongoing engagement). • Excellent communication skills, both written and verbal. • Ability to travel 1-3 days per month as needed.

🏖️ Benefits

• A range of medical, dental and vision benefits • Stock options for all full-time employees • Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met. • A 401(k) plan with company match, life insurance, plus long- and short-term disability • The opportunity to directly improve medical care and impact patient outcomes

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