Airframe
2 - 10 employees
🤖 Artificial Intelligence
💼 Consulting
🤝 B2B
Artificial Intelligence • Consulting • B2B
Airframe is an AI-focused consultancy that helps leaders determine where AI can improve how work gets done, then designs and builds the AI agents, workflows, and systems their teams need. They work alongside client teams to trace decisions, handoffs, exceptions, and existing systems to identify opportunities for automation and where humans should retain judgment. Airframe designs and tests agents and workflows with the people who will use them, emphasizing practical deployment of AI into operational processes.
Customer Support Software Expert – Contractor
Job not on LinkedIn
🕒 October 30
🇺🇸 United States – Remote
💵 $100 - $150 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
Where this job comes from
Posted on Airframe's careers page, not through a job board
First seen by Remote Rocketship October 30
Still open on Airframe's site. Checked 2 hours ago.
Airframe
2 - 10 employees
🤖 Artificial Intelligence
💼 Consulting
🤝 B2B
Artificial Intelligence • Consulting • B2B
Airframe is an AI-focused consultancy that helps leaders determine where AI can improve how work gets done, then designs and builds the AI agents, workflows, and systems their teams need. They work alongside client teams to trace decisions, handoffs, exceptions, and existing systems to identify opportunities for automation and where humans should retain judgment. Airframe designs and tests agents and workflows with the people who will use them, emphasizing practical deployment of AI into operational processes.
📋 Description
• Participate in structured discovery interviews to share perspectives on Support software vendors, tech stack integration, and vendor management • Provide context on enterprise software evaluation, including scoring criteria, must-haves, nice-to-haves, and procurement cycles • Act as a product advisor for the Airframe platform • Review Airframe’s agentic AI workflows and provide critical feedback • Help ensure the product aligns with the real-world needs of modern Support leaders
🎯 Requirements
• Current tenure as a Head of, or Director in Customer Support or CX • Experience managing a complex support organization • Experience overseeing a multi-layered tech stack • Proven ability to design AI and automation strategies • Strong interest in Customer Support software and optimizations • Independent Contractor (1099) classification
🏖️ Benefits
• Flexible contractor/advisory commitment of 2–3 hours • Compensation of $100–$150/hour
Apply Now📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Similar Jobs
🕒 October 30
Customer Service Representative supporting healthcare providers, members, and administrators through high-volume calls. Researching claim issues and maintaining accurate, compliant records for Catalyst Solutions.
🕒 October 30
Remote independent contractor providing inbound customer service for Fortune 500 companies through Mezame Group and Arise Virtual Solutions. Choosing clients and setting a flexible schedule.
🕒 October 30
Independent contractor providing inbound customer service for Fortune 500 companies through Mezame Group and Arise Virtual Solutions. Setting a flexible schedule and selecting preferred clients while working from home.
🇺🇸 United States – Remote
💵 $13 - $20 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 October 29
Spanish-bilingual medical virtual assistant preparing patient records and documentation. Supporting physicians remotely with data entry, lab review, and administrative healthcare tasks.
🗣️🇪🇸 Spanish Required
🕒 October 28
Remote customer support for a US-based affordable housing operation in Mexico. Handling maintenance requests, housing searches, and sensitive complaint reports through YardiOne.
