Senior AI/ML Engineer

🕒 October 8

🤠 Texas – Remote

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⏰ Full Time

🟠 Senior

🤖 Machine Learning Engineer

👻 Ghost score 10%

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Cloud

ElasticSearch

Python

PyTorch

Scikit-Learn

Tensorflow

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Logo of AlertMedia

AlertMedia

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

AlertMedia is a company that provides comprehensive communication solutions for businesses, focusing on the ability to manage links, QR codes, and connections with audiences. Through the Bitly Connections Platform, they offer tools for URL shortening, QR code generation, and landing page creation, designed to help companies enhance customer engagement and streamline digital communication. With a focus on analytics and integrations with platforms like HubSpot and Canva, AlertMedia aims to improve the digital interaction in industries such as retail, healthcare, and financial services, making it easier for businesses to connect with their customers efficiently.

📋 Description

• Lead evaluation, training, and integration of advanced AI and machine learning models across the product suite • Train and fine-tune supervised learning models, including classification, ranking, and embeddings, for internal tools and customer-facing features • Lead prompt engineering and testing to fine-tune LLM behavior for product use cases • Design and implement evaluation pipelines for LLMs and traditional ML models • Work with and optimize Elasticsearch-backed data systems powering AI and intelligence pipelines • Identify opportunities to improve AI models, data pipelines, and engineering workflows • Develop tools and frameworks for prompt iteration, model benchmarking, and performance tracking • Coordinate with the security team to ensure AI compliance standards • Evaluate commercial and open-source LLMs for performance, cost, alignment, and reliability • Collaborate with product and engineering teams to integrate AI features safely, scalably, and maintainably • Monitor, evaluate, and continuously improve production AI and machine learning model performance • Stay informed about emerging NLP, machine learning, and AI infrastructure research and evaluate business applications • Contribute to AlertMedia’s culture, values, and vision

🎯 Requirements

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred • 2+ years of software engineering experience; Python preferred • 4–6+ years of experience in data science and/or software engineering, specifically in machine learning engineering or applied AI • Strong understanding of LLMs and traditional machine learning methods • Experience with prompt engineering, model fine-tuning, and evaluation • Familiarity with model evaluation best practices, including offline metrics, cross-validation, and A/B testing • Proficiency in Python and ML libraries such as scikit-learn, PyTorch, TensorFlow, and Hugging Face • Experience working with Elasticsearch or other large-scale search and indexing platforms • Experience with cloud-based ML tooling such as SageMaker and Bedrock, and data workflows • Demonstrated experience training and deploying supervised learning models, ideally in production environments • Ability to work independently and collaboratively on cross-functional teams • Strong organizational skills and ability to manage multiple projects in parallel • Ability and desire to work in a fast-paced, challenging environment • Must have existing authorization to work in the U.S. without sponsorship now or in the future

🏖️ Benefits

• Competitive base salary • Company-wide bonus program • Generous and flexible time off and parental leave policies • Medical, Dental, Vision and Life Insurance 100% paid for employees • 401K with generous company match • Rewards and incentives • Community service opportunities • Access to downtown office with 360 views of Austin, high-tech building gym and nearby running trails • Ongoing career development opportunities through the Learning & Development team • Meaningful work in a fast-moving, global company with an award-winning culture

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