Business Systems Engineer

🕒 September 18

🇺🇸 United States – Remote

💵 $130.3k - $195.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 12%

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Logo of Alignment Health

Alignment Health

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

🛡️ Insurance

🏥 Healthcare

💰 $135M Series C on 2020-03

Healthcare Insurance • Insurance • Healthcare

Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.

📋 Description

• Partner with business and operational teams to understand processes, identify gaps, and define business requirements • Analyze operational challenges and develop solution recommendations • Determine whether business needs are best addressed through process improvements, technology solutions, data structures, reporting capabilities, or workflow automation • Prioritize initiatives based on business value, risk, complexity, and resource requirements • Define success measures and expected outcomes for solutions • Design, configure, develop, test, deploy, and maintain business solutions • Develop prototypes to validate requirements and solution feasibility • Convert approved concepts into production-ready solutions • Create and maintain technical and functional documentation • Manage solutions throughout their lifecycle, including enhancements and issue resolution • Ensure solutions meet security, supportability, and governance requirements • Develop workflows, forms, routing processes, approvals, and case management solutions • Build integrations between systems, applications, and data sources using APIs, connectors, and scripting tools • Design data models, validation controls, and information structures that support business operations • Establish standards, templates, and reusable components to improve consistency and efficiency • Support user testing, implementation, training, and change management activities • Provide production support and troubleshoot issues • Monitor solution performance and recommend enhancements • Measure and report operational outcomes and business value • Communicate project status, risks, issues, and results to stakeholders • Work cross functionally with business unit leaders as an individual contributor

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Data Analytics, Business, Healthcare Administration, or a related field; or equivalent combination of education and experience • Six (6) or more years of experience in business systems, solution development, business process improvement, application development, data management, or a related field • Experience designing, developing, implementing, and supporting business applications, workflows, databases, or operational solutions • Experience gathering requirements and delivering solutions from concept through production support • Experience using workflow, automation, or low-code platforms such as ServiceNow, Microsoft Power Platform, SharePoint, Salesforce, or similar technologies • Experience with SQL, relational databases, APIs, integrations, testing, and production support • Business process analysis and requirements gathering • Solution design, application development, and workflow automation • Data modeling and database concepts • Systems integration and API development • Project planning and solution implementation • Understanding of security, access management, change control, and data governance practices • Strong verbal and written communication skills • Ability to manage multiple priorities and work independently

🏖️ Benefits

• Ample room for growth and innovation • Equal Opportunity/Affirmative Action employment

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